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“Ok location, average hotel” 3 of 5 stars
Review of Vibe Savoy Hotel Melbourne

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Vibe Savoy Hotel Melbourne
4.5 of 5 Hotel   |   630 Little Collins St., Melbourne, Victoria 3000, Australia (Central Business District)   |  
Hotel amenities
Ranked #48 of 157 Hotels in Melbourne
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Ok location, average hotel”
3 of 5 stars Reviewed October 5, 2013

Slightly disappointed with our stay here. Hassle to get connected to wifi, room was just about ok but major complaints over the dirty towels in the room when we arrived. Coupled with the lack of information given when we arrived it was a shame to start our visit that way.
Things improved, the restaurant does a good deal at lunchtime and the local tram is very accessible.
Worst of all though, the walls in the room are paper thin! Could hear the man in the next room coughing all night!!

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, October 7, 2013
Dear Sue A,

Thank you for your feedback regarding your recent stay at Vibe Savoy.

We appreciate the time you have taken to provide us with your comments. I am sorry to read that stay did not meet your expectations. I have addressed your customer service concerns with the Front Office department to improve our overall guest experience.

I spoke with our Housekeeping team as soon as you informed us of the towels in your room. I sincerely hope you found the housekeeping up to standard for the remainder of your stay.

If you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel.

Kind Regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,358 reviews from our community

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Sydney, Australia
Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 1, 2013

Airport express bus, major train station, trams and even a horse and carriage -- they are all a couple of minutes from the front door.
The staff members were extremely professional, polite and friendly.
My room was spacious, spotlessly clean and faced inwards so it was very quiet.
I have stayed here before and I would very happily stay here anytime I am in Melbourne and using public transport. The situation is ideal and the hotel definitely four and a half stars.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank carilloneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, October 3, 2013
Dear carilloneur,

We are so glad to read fabulous feedback from our returning guests! I will be sure to pass your comments onto the team.

I was especially please to read that you found the team professional, polite & friendly!

We look forward to welcoming you back again in the near future

Kind Regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed October 1, 2013

This hotel was great! Great location, great size rooms, very clean! Nice bar, & restaurant. Breakfast lovely and very good value! Would definitely stay here again!
Staff great, they attended to everything we asked for!

Room Tip: Executive rooms lovely, large and very comfortable with sofa bed!
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jenny b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, October 3, 2013
Dear Jenny b

On behalf the team and I we would sincerely like to thank you for the time you have taken to provide us with such great feedback.

At Vibe Savoy we pride ourselves on our friendly service so thank you for acknowledging the team for the helpful service that we strive to deliver.

We hope to welcome you and your extended party back to Vibe Savoy Hotel Melbourne soon!

Kind Regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2013

I stayed 2 nights, the staff bar one were so lovely and helpful. It was a busy time when I stayed however I didn't get the room I had asked for, I booked over the phone the night before and when I got there, there was no room allocated to me. It was sorted, but again I didn't get the room I had asked for. The room was lovely and comfy, good view. I had a few little problems such as my remote was broken and the TV kept loosing reception. Also the menu for in room dining was not right.....apparently it was an old menu and there was a little bit of chasing up to do to correct it. One staff member would tell me one thing and then another would tell me something else.
If you are elderly or disabled you need to be careful what room you get as the shower is over the bath and it is quite difficult to get in and out. Maybe the hotel could look at putting some grab rails up to make it safer. Over all I had a nice stay, I may stay again if my room is corrected, as in I get the one I asked for. Very, very convenient location, directly across from a major interstate/country/local train station. And only a short stroll to the main streets. It is a smoke free hotel, so if you are a smoker you have to go outside and there is no shelter if its bad weather.
I think the Vibe is defiantly worth a stay.....good value etc, just make sure they defiantly have your room booked.

Room Tip: My first time staying there, I say go for the more expensive, higher floor rooms....they seem bigger...
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, October 3, 2013
Dear Tracey B

Thank you for your feedback regarding your recent stay at Vibe Savoy Hotel Melbourne.

We appreciate the time you have taken to provide us with your comments. I am sorry to read that you did not get the room you had asked for; we try our very best to allocate the rooms our guests request however unfortunately due to occupancy levels and other guests already being checked in we can’t always meet these requests.

I have addressed your concerns in regards to the incorrect menu with the Food & Beverage department to improve our overall guest. May I suggest when you return to Melbourne next you try out our disable room. This room has a walk in shower so may meet your needs better.

If you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel.

Kind Regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 30, 2013

I shared a room over the AFL GF weekend, and the hotel was great. The location of the hotel is perfect as it is literally 2 mins from the Airport skybus and 5 mins from the Crown complex. The rooms were nice and the service and friendliness of the staff was commendable.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank wonda_womn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, October 3, 2013
Dear wonda_womn

The Team at Vibe Savoy are delighted to hear you enjoyed your recent stay. Thank you for taking the time to provide us with your positive feedback.

We look forward to welcoming you back to a Vibe Hotel in the near future.

Kind Regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Melbourne, Australia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 25, 2013

The room I had was own the corner of he hotel had great views and breakfast was very good as well - great location if you come from the skybus or from any vline location that goes to the city well worth staying there

Room Tip: I used room 412
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Brenny1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, September 29, 2013
Dear Brenny1234

Thank you for taking the time to write about your recent stay with us.

We were pleased to hear you enjoyed your stay at Vibe Savoy Melbourne, from the comfort of your room to the quality of breakfast. I will be sure to share your comments with our entire team.

Thank you once again and we look forward to welcoming you back to Vibe Savoy Melbourne in the very near future.

Kind regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 24, 2013

For the price, I found the hotel and amenities outdated and unimpressive. Could hear everything going on in other peoples rooms, right down to phone conversations (and being able to hear the person on speaker reply)! However, the staff were incredible. I requested a quiet room away from the elevators, which they provided, and gave me a top floor room to get away from the street noise. Looked after my bags during the day before my afternoon flight, and even provided an umbrella for that Melbourne weather! I found the position great - right across from the train station, which meant a 2 minute walk to the airport transfer bus ($17 one way rather than an expensive taxi ride). The CBD of Melbourne is so accessible by Tram, and is walking distance to Southwarf DFO and Harbour Town.

I also ordered breakfast to my room which was a little pricey but tasted pretty good!

  • Stayed September 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ashleigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this review, September 29, 2013
Dear Ashleigh M

Thank you for taking the time to review Vibe Savoy Hotel Melbourne.

The team are pleased to hear that you found their service incredible and agree that the location of the hotel is convenient if coming from the airport or travelling via train.

We hope to see you back at Vibe Savoy next time you travel to Melbourne.

Kind Regards
Melissa Thompson
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vibe Savoy Hotel Melbourne

Address: 630 Little Collins St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#27 Family Hotel in Melbourne
#34 Business Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#46 Luxury Hotel in Melbourne
Price Range (Based on Average Rates):
Hotel Class:4.5 star — Vibe Savoy Hotel Melbourne 4.5*
Number of rooms: 162
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Also Known As:
Vibe Savoy Melbourne
Hotel Vibe Savoy

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