Airport express bus, major train station, trams and even a horse and carriage -- they are all a couple of minutes from the front door.
The staff members were extremely professional, polite and friendly.
My room was spacious, spotlessly clean and faced inwards so it was very quiet.
I have stayed here before and I would very happily stay here anytime I am in Melbourne and using public transport. The situation is ideal and the hotel definitely four and a half stars.