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“COULD NOT FAULT” 5 of 5 stars
Review of Rydges Melbourne Hotel

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Rydges Melbourne Hotel
4.5 of 5 Hotel   |   186 Exhibition St., Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #95 of 171 Hotels in Melbourne
brisbane
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“COULD NOT FAULT”
5 of 5 stars Reviewed December 25, 2013 via mobile

Great service, friendly helpful staff. Totally enjoyed our stay. Breakfast is like the continental buffets breakfasts in good hotels in Bali. Fresh, lots to choose from, great coffee,
Rooms spotless, have all you need without microwave oven. Very comfortable bed. Slept all Night...
Restaurant staff friendly and compliments to the chef.
In all, could not fault. Will be our choice of places to stay in the future.
Well done Ridges Hotel. Thank you.

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph_Ancora, Marketing Coordinator at Rydges Melbourne Hotel, responded to this review, January 15, 2014
Thank you for your very positive feedback Jeanette. It is great to hear that your recent stay with us was a very enjoyable one. I will certainly pass on your compliments to both the Chef and his team as well as the hard working Restaurant staff. We do hope to welcome you back to Rydges Melbourne in the near future.

All the best for the year ahead.

Many Thanks,
Joseph Ancora
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,184 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Gaithersburg, Maryland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 24, 2013

We stayed at the Rydges in October 2013 and the I am convinced the professional pictures provided by Rydges on this site, do not reflect the property I stayed at. The property is "ok" but very dated (specifically, the bathroom). The bathroom had a funny smell to it- luckily, the smell did not exist in the room itself. The lobby is small but nice. The bar staff were incredibly nice. We were in Melbourne over a weekend so the parking was free... which was a bonus. There are very few restaurants in walking distance.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 23, 2013

Was booked into Rydges because that's where the conference i was attending was held. Based on other reviews, my expectations weren't high. I'd advise others to moderate their expectations even more! There was only room for one taxi out the front, so mine had to park in the centre of the road - glad I had only minimal luggage. The foyer floor was in need of a serious vacuuming.

The room is - well, pretty ordinary. The curtains do an okay job of blocking out the light. The sheets, however, are one toenail from being torn into pieces. There's no room to put anything on a surface in the bathroom. The aircon is loud - lucky I have my trusty ear plugs; and lucky I'm not a watch-TV-in bed kinda person because this TV is a good 2 metres to the right of where you'd lay to watch it!

The saving graces of this hotel are
1) the team who are all hardworking, attentive, and warm and,
2) the food (can't believe I'm saying this about a chain hotel!). The food isn't stellar but it's edible (tick), and hot even when delivered to the room (tick), breakfast food is fresh, varied, and delicious (tick!).
Maybe it's a Melbourne thing?

If you want to go up a notch or four from the hotel food, however, Longrain is just around the corner (gorgeous) and there are loads of other fabulous eating joints and little bars within cooee.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 22, 2013

When I first opened the door to my room I got a stale smell hit me coming from the bathroom. I didn't enjoy using the shower or spending any time in the bathroom. Everything else was ok except for the breakfast which was below average for a 20$ breakfast.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaoxing, China
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 21, 2013

My first impressions of the hotel were average to say the lest, from the time you get out of the cab drag your bags accost the carpet with no help.
Arrival into the room to be meet by a real fire exaction, this was the most disgraceful display I have ever seen in my years of travel.
There staff to assist or direct to where to go or to where to muster we mustered on a side street waiting for hotel staff to account and direct us to safety gave up waiting found the front of the hotel fireman waiting out front still no staff giving direction.
All I can say hope this dose not happen for real.
The laundry service is about 36 hours return, I did contact front desk did care about the issue, as like when I asked her to add my loyalty on check in

Room Tip: rate your safety if not concerned by this choose any room, but read other blogs first
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  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ararat, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 20, 2013

Right at the top of ChinaTown and 1 block back from free Tourist tram. On arrival you will find parking a little strange as they double up so you need to leave your keys with the assistant. Then in our case being on the 4th floor it was a two elevator ride, having to change at the ground floor. The room was nice, but dated bathroom with mouldy silicon around shower. Air conditioner in the bedroom was too noisy to run at night. Great pool area up on roof but had to do the 2 lift shuffle to get there. Staff at front desk were helpful and the bar was nice but service was slow. Even the bar area seemed to be suffering from age with worn seating. If you get a good deal stay but I wouldn't at full price.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph_Ancora, Marketing Coordinator at Rydges Melbourne Hotel, responded to this review, January 13, 2014
Thank you for your review Tahla. It is pleasing to hear that you enjoyed the prime location of Rydges Melbourne and the great eateries that surround us. It was disappointing to hear that the room was not presented as we would have hoped and I will pass on your feedback to both the housekeeping and and hotel manager. We are currently in the process of upgrading some of our rooms so we do hope to welcome you back in the near future to enjoy this.

Many Thanks,
Joseph Ancora
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

I recently had a great stay at Rydges Melbourne, we especially enjoyed the rooftop pool. The staff were very helpful in contributing to a pleasant stay. I would recommend rebooking at this hotel for my next visit to Melbourne.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph_Ancora, Marketing Coordinator at Rydges Melbourne Hotel, responded to this review, January 13, 2014
Thank you for your very positive review Carolyn. It was great to hear that you were able to make use of the rooftop swimming pool (what a view!) and enjoyed the friendly service by our hard working staff. We look forward to welcoming you back when you are next in town.

Many Thanks,
Joseph Ancora
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Melbourne
#81 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more   less 
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel

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