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“Nice place to stay in Melbourne CBD” 4 of 5 stars
Review of Rydges Melbourne Hotel

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Rydges Melbourne Hotel
4.5 of 5 Hotel   |   186 Exhibition St., Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #82 of 172 hotels in Melbourne
Bangalore, Karnataka, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nice place to stay in Melbourne CBD”
4 of 5 stars Reviewed March 29, 2013

I have stayed in Rydges Melbourne thrice since Jan'12 and have found this place as nice to stay. The rooms are comfortable and cozy. The hotel has a decent health center as well. The breakfast spread is good and the overall star attraction is the Locanda bar and restaurant with decent Italian food and some good collection of Aussie wines. The location is good as this hotel is closer to Chinatown. Melbourne is known as 'restaurant capital of Australia' and there are a lot of good restaurants in the vicinity. Another point that I liked is that you can connect up to 5 devices on the Wi-Fi in the room. The internet is charged at AUD 18 for 24 hours but if you register (for free) for Rydges Priority Guest program, you'll get 50% off. The hotel also offers one complementary drink per person during your stay.
The staff is warm and friendly. After my stay, I realized that I didn't get 50% discount on the internet due to some billing error. I had to just call up once to the hotel and they reimbursed the due amount in couple of days.
I recommend this hotel specially for business travelers as you can walk to lot of nearby offices, including Telstra on Exhibition Street.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, April 2, 2013
Thank you and great to hear you enjoyed our food & beverage options in the hotel. Our new 'Rise' breakfast concept is undoubtably one of the best breakfast offerings in Melbourne. We understand our offering needs to be good with so many cafes, restaurants and bars right on our door step. Regards Troy Cuthbertson General Manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 26, 2013

Basic hotel, small rooms but well furnished, bathroom a bit small, expensive wi fi, but great location close to the best of everything that melbourne got to offer. Restaurant was very good,service and freshness of food.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, April 2, 2013
Sorry to hear you felt the Wi-Fi was expensive. By becoming a Rydges Priority Guest member which is free to sign up to online or at the hotel gives you 50% off - only $9 for 24 hours. The new upgrade recently completed allows guests to connect up to many devices at any one time. Wi Fi is also FREE in the restaurant and bar. Regards Troy Cuthbertson General Manager
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Sydney
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 26, 2013 via mobile

This hotel is a great spot in Melbourne. Right near the theatre and China Town. We loved the little cafes around and it was safe at night.
The staff are friendly and always prompt and pleasant.
However this hotel really is more of a 3 star. The queen room is tiny and when people say small bathrooms they aren't exaggerating! They are the smallest bathrooms in any hotel I've stayed in. The toiletries provided arent that lovely and everything seems old. The room was very small with a cot in it.
We were near the lifts but never heard the noise and the view was nice.
I would recommend this hotel if you get a good deal and need to be near the theatre or china town. Otherwise Id wait until they refurbish it... It's definitely more of a 3 star hotel is friendly service.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, April 2, 2013
Many thanks for sharing your thoughts. Great that you enjoyed the friendly down to earth service provided by my team and that the location met your needs to be near everything in Melbourne. The hotel currently is in a refurbishment program with many of our suites already completed, a great option if you are looking for more space and an updated room. Regards Troy Cuthbertson General Manager
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Rockhampton, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2013

Spent 2 nights in Melbourne for work and found Rydges to be a great location, well priced and providing excellent customer service. From the restaurant and bar, to the well furnished rooms and friendly, helpful service, this hotel fits the bill all round. In my checkout rush, I left behind a pair of shoes which the wonderful housekeeping staff despatched to me in an express post bag, and waived the charge!!
Above and beyond the call of duty. Thank you Rydges..!!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Thanks for the feedback Chris. Great to hear you had a great experience at the hotel while here on work. I trust the shoes made it home. Regards Troy Cuthbertson General Manager
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Newark, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2013

Excellent hotel in a great location. The desk clerk was really good and although there were a number of persons booking in at the time ensured that they were catered for and took me to a seating area and showed me on the street map all the interesting places to go with the time I had spare. This really helped and it is a pity I did not catch his name as I would have liked to put in a good word for him.
Rooms are very well laid out and the beds are so comfortable. I like the the choice of pillows as this makes a big difference in a good nights sleep.
Breakfast is very similar to other high quality hotels. Service is superb
Hotel is very close to the major shops and next to the Chinese quarter. Lots going on around the hotel but the hotel is quiet.
I would certainly return when in Melbourne

Room Tip: High floors to get the views of the City
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Looks like you had a great experience in Melbourne, glad we could be apart of it. As you mentioned location is a real plus with the restaurants, theatres, bars, public transport and major sporting venue's on our door step. Look forward to welcoming you back next time you are in Melbourne. Regards Troy Cuthbertson General Manager
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London
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 22, 2013

Ideally located for Business in Melbourne CBD. Walking distance from every office building you are likely to visit; or a short taxi ride (against the traffic flow) to South Yarra. Everything is fresh and modern, except the AirCon Units which are noisy.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Great to hear you enjoyed your business travels to Mebourne Alain. Thanks for the feedback on air con units, I've had a couple of these since starting as new GM and you can be assured they are on the hit list of review. Regards Troy Cuthbertson General Manager
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Sydney
1 review
4 of 5 stars Reviewed March 21, 2013

I've had a number of opportunities to stay at Rydges Melbourne recently. I feel the hotel provides great value in the way of providing very comfortable rooms (the beds are extremely cosy and a selection of pillows are provided), a great location and a throughly enjoyable food experience. Apart from these factors, the staff are what set this hotel apart. Bonnie at the front desk always goes the extra mile to assist in making my stay as comfortable as possible and Vikas in the restaurant always exceeds my expectations. Both of these employees are an asset to the hotel.

Room Tip: Standard Queen and King rooms have the shower inside the bath tub which I find frustrating. The suit...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Thanks Tom, both Bonnie and Vikas were rapped to read your feedback about them. Both are fantastic members of the team and well respected. Regards Troy Cuthbertson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Rydges Melbourne Hotel

Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel
Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Family Hotel in Melbourne
#67 Business Hotel in Melbourne
#70 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Official Description (provided by the hotel):
Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more   less 
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