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“Great place to stay, very helpful team” 4 of 5 stars
Review of Rydges Melbourne Hotel

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Rydges Melbourne Hotel
4.5 of 5 Hotel   |   186 Exhibition St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #91 of 170 Hotels in Melbourne
Rockhampton, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great place to stay, very helpful team”
4 of 5 stars Reviewed March 25, 2013

Spent 2 nights in Melbourne for work and found Rydges to be a great location, well priced and providing excellent customer service. From the restaurant and bar, to the well furnished rooms and friendly, helpful service, this hotel fits the bill all round. In my checkout rush, I left behind a pair of shoes which the wonderful housekeeping staff despatched to me in an express post bag, and waived the charge!!
Above and beyond the call of duty. Thank you Rydges..!!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Thanks for the feedback Chris. Great to hear you had a great experience at the hotel while here on work. I trust the shoes made it home. Regards Troy Cuthbertson General Manager
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1,094 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Newark-on-Trent, United Kingdom
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 24, 2013

Excellent hotel in a great location. The desk clerk was really good and although there were a number of persons booking in at the time ensured that they were catered for and took me to a seating area and showed me on the street map all the interesting places to go with the time I had spare. This really helped and it is a pity I did not catch his name as I would have liked to put in a good word for him.
Rooms are very well laid out and the beds are so comfortable. I like the the choice of pillows as this makes a big difference in a good nights sleep.
Breakfast is very similar to other high quality hotels. Service is superb
Hotel is very close to the major shops and next to the Chinese quarter. Lots going on around the hotel but the hotel is quiet.
I would certainly return when in Melbourne

Room Tip: High floors to get the views of the City
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Looks like you had a great experience in Melbourne, glad we could be apart of it. As you mentioned location is a real plus with the restaurants, theatres, bars, public transport and major sporting venue's on our door step. Look forward to welcoming you back next time you are in Melbourne. Regards Troy Cuthbertson General Manager
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London
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 22, 2013

Ideally located for Business in Melbourne CBD. Walking distance from every office building you are likely to visit; or a short taxi ride (against the traffic flow) to South Yarra. Everything is fresh and modern, except the AirCon Units which are noisy.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Great to hear you enjoyed your business travels to Mebourne Alain. Thanks for the feedback on air con units, I've had a couple of these since starting as new GM and you can be assured they are on the hit list of review. Regards Troy Cuthbertson General Manager
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Sydney
1 review
4 of 5 stars Reviewed March 21, 2013

I've had a number of opportunities to stay at Rydges Melbourne recently. I feel the hotel provides great value in the way of providing very comfortable rooms (the beds are extremely cosy and a selection of pillows are provided), a great location and a throughly enjoyable food experience. Apart from these factors, the staff are what set this hotel apart. Bonnie at the front desk always goes the extra mile to assist in making my stay as comfortable as possible and Vikas in the restaurant always exceeds my expectations. Both of these employees are an asset to the hotel.

Room Tip: Standard Queen and King rooms have the shower inside the bath tub which I find frustrating. The suit...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Thanks Tom, both Bonnie and Vikas were rapped to read your feedback about them. Both are fantastic members of the team and well respected. Regards Troy Cuthbertson General Manager
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Auckland Region, New Zealand
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 20, 2013

We recently stayed here on a short break to Melbourne. Excellent location to enjoy all the Melbourne has to offer. We decided to upgrade to a newer larger room - it was beautiful, spacious and very comfortable. The Reception staff were all lovely, professional and very helpful. We originally decided to stay here because of the loyalty scheme, but even without that I would definitely stay again.

Room Tip: Go for the upgrade!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Thanks Karen, looks like you upgraded into one of our newly refurbished suites - good choice. These have only just been finished and are receiving great reviews just like yours. I'll be sure to pass on your positive feedback about the reception team. Regards Troy Cuthbertson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2013

I loved the service from hotel staff and the hotel's location is good too.
I stayed level 22 with nice surrounding view of Melbourne CBD.
However, I hoped they could fix the toilet flush though. Apart from that toilet flush, I didn't have any bad experience with this hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, March 25, 2013
Thanks for the feeback Peter, glad you enjoyed the service and location of the hotel central to all you'd wat to do and see in Melbourne. Thanks for the heads up on the toilet flush I'll be sure to check this has been actioned.
Regards Troy Cuthbertson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat, Australia
1 review
4 of 5 stars Reviewed March 17, 2013

Location central location- close to China town, restaurants and theatre. the hotel room although basic, was very comfortable and clean. When checked in/ out staff were very friendly and made the process very easy. Pricing very reasonable for CBD accommodation and I have no issues with staying there again.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestonManager, General Manager at Rydges Melbourne Hotel, responded to this review, April 2, 2013
Thanks Kym, glad you had an alround great Melbourne experience and we were able to be a part of that. Regards Troy Cuthbertson General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more   less 
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel

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