Our company regularly uses the Rydges hotels for corporate travel and this hotel has always rated as one of the best ones and I can see why.
I arrived on very short notice to stay for 2 nights recently.
The hotel staff were a little scruffy at reception (shirts open a little too far) and I had to wait a good 10mins to check in as they were changing the toner in the printer!
Apart from that, the room I eventually received was exceptional.
Very spacious, quiet, comfortable, clean etc...
Room service was prompt but food when it arrived was a little cool, and it took me a whole day to find the fridge!
The complimentary water sitting by the bed was a lovely touch.
The hotel location is in an excellent location to use the free tram around the city circle, and there is car parking on-site (I did not use).
Upon check out I was asked if I enjoyed the pool... pool? What pool? Apparently there is a roof top pool. That would have been good to know in 35C heat!
Also, I asked the girl at reception to book me a shuttle and not only did she not know what a shuttle was, but when she figured it out she booked me on one that would have got me to the airport too late for my international flight!
Luckily I was able to hold me bag there until late afternoon and I checked the time to the airport with someone else who then promptly ordered a taxi for me.
My overall impression of this hotel is very good, although I think there is a training issue with staff when it comes to local information and presentation (did I mention the staff member chewing gum behind the reception desk or the un-ironed shirts?)
- Official Description (provided by the hotel):
- Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more less
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- Also Known As:
- Rydges Hotel Melbourne
- Melbourne Rydges Hotel