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“What you would expect from Radisson. Decent location good service” 4 of 5 stars
Review of Radisson on Flagstaff Gardens

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Radisson on Flagstaff Gardens
4.5 of 5 Hotel   |   380 William Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Ranked #15 of 171 hotels in Melbourne
Stourbridge, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“What you would expect from Radisson. Decent location good service”
4 of 5 stars Reviewed November 7, 2013

Stayed here for three nights. Our room overlooked Flagstaff park. Tram stops are close by to get round the city. Its slightly out from the centre. We didn't use any of the facilities other the reception and our room. Free Wifi worked well and we were able to facetime back home. Staff were friendly and were helpful with directions etc.

Would stop here again for the right price.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear Baggie_Bird82,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed the hotel and in particular the location.

We hope to see you again shortly.

Kind regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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St Albans
Top Contributor
76 reviews 76 reviews
38 hotel reviews
Reviews in 43 cities Reviews in 43 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 5, 2013 via mobile

We have just stayed here for four nights and have been most impressed with the levels of service provided as well as enjoying the outstanding breakfasts.
We arrived mid morning after an overnight flight and were not surprised to find our room was not available. However, we were introduced to Darryl, the Head Concierge,who immediately served us with two freshly brewed coffees and then took it upon himself to give us a rundown on Melbourne complete with maps and personal recommendations to restaurants and sights as well as how to get around. Quite outstanding, we tried out the food recommendations every night of our stay and also made full use of both the free tourist tram and the $5 tourist shuttle bus!
By now it was noon and HQ's the casual dining restaurant in the hotel had opened and we enjoyed an excellent buffet lunch for $15 by which time our room was ready and were shown to it. This was fine and everything worked.
Breakfast the next day and all subsequent days was superb, fantastic choice and even more important, proper freshly brewed coffee to order brought to your table in whatever variety you chose.
Lastly, we needed to check in for our flights and this was done very efficiently by the Concierge desk, boarding passes printed off and the Skybus transit booked.
All in all, a most enjoyable stay greatly assisted and facilitated by the help and willing assistance of the excellent staff!

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear Goodltraveller,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed the hotel and experienced fantastic service from our friendly staff.

We look forward to welcoming you back to the hotel in the near future.

Kind regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed November 3, 2013

very happy with the service in the foyer and dining room. Clean functional room well serviced. good wifi. Try and get breakfast included as it is a good buffet. Handy to the city and trams. The bar is also a pleasant interlude for the older travellers.

Room Tip: try and get a room with aview of the park (the back is a construction zone
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear ShaneM326,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed the hotel and we hope to see you again shortly.

Kind regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Dunmow, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 1, 2013

The hotel is on the fringe of the business area of the city and is a little tired - however the staff mopre than make up for this and the location is brilliant for walking access to the city, we eat most nights in Hardware Lane - a little pedestrian street full of bistro's and buskers - good food, good value ghreta fun.

Room Tip: If you arrive tired from travel - don't appraise your position until a good nights sleep - it al...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear Mike C,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed the hotel and in particular the location.

We look forward to welcoming you back to the hotel.

Kind regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
71 reviews 71 reviews
36 hotel reviews
Reviews in 48 cities Reviews in 48 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 31, 2013

Stayed at the Radisson on Flagstaff Gardens for a couple of nights and did everything I expected. The room looked out of the side of the hotel and so the view could have been better but essentially just slept there. Breakfast was ok. Bit of a walk to the heart of the city, but then that was fine, given the cost was not as high.

Room Tip: Garden view
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear Djgwright,

Thank you for taking the time to post a review about this hotel.

We hope to welcome you back in the near future.

Kind regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Top Contributor
168 reviews 168 reviews
33 hotel reviews
Reviews in 19 cities Reviews in 19 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed October 28, 2013

If anything this hotel seemed better than our last visit and we were very pleased then.
We were in Room 810 at the back of the building this time..
So very quiet even though there is a building site right next door.
There is a large walk in shower with a wall shower and also a rain shower.
The shiny black tiles seem to have gold stars so it is like having a shower with stars
The rooms are so clean and the bed linen is so fresh and crisp.
The white fluffy towels are so very good.
Good selection of tea and coffee and a carton of milk and nice white mugs to make a good size cup of tea or coffee.
Breakfast is buffet style with lots of selections hot and cold.
Staff excellent and offered suggestions for us to choose.
This is a great hotel and you feel like the staff really care about you.
Visit the 10th Floor through the Gym for a really excellent view all over Melbourne.
There is a Pool and Sauna along with Gym equipment.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear rosievictoria ,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed the hotel.

We look forward to welcoming you back soon.

Warm regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Plymouth, New Zealand
Top Contributor
50 reviews 50 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 25, 2013

A warm welcome and quick check-in were my first impressions. The Premium Garden View room was roomy and comfortable, and had all the comforts that we required (wifi, mini bar, tea/coffee, iron etc), and a super queen sized bed! Upstairs on 10th floor was a gym and large spa pool for the guests, and an outdoor smoking area.
The concierge, Eric, was knowledgeable and helpful and even loaned us umbrellas for the showery weather. The train, tram and bus stops were less than 100metres from the door, and the Victorian Markets about 400meters along the road. The very good HQs restaurant was adjacent and has a first class breakfast buffet and evening dinner.

Room Tip: Ask for a Premium Garden View room which have a view (in the city!) and have little or no road noise...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonHongquanGM, General Manager at Radisson on Flagstaff Gardens, responded to this review, November 17, 2013
Dear JohnMarion H,

Thank you for taking the time to post a great review.

We're pleased to read that you enjoyed the facilities that we have on offer at Radisson on Flagstaff Gardens.

We hope to see you again soon.

Kind regards,
Steve Finlayson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson on Flagstaff Gardens

Address: 380 William Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#24 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson on Flagstaff Gardens 4.5*
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Also Known As:
Radisson On Flagstaff Gardens Hotel Melbourne
Radisson Hotel Melbourne
Radisson Melbourne
Melbourne Radisson

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