We had a room overlooking Flagstaff Gardens which gave a nice open outlook and although it is across a road, the noise from the road seemed minimal. The room was clean and had all the usual amenities. The bed was very comfortable .The reception lobby area is modern and colourful , the corridors and room are perhaps beginning to look just a little tired as is the gym/ spa area.
With the free tram minutes away and the free tour bus from Victoria market which is again only about 5 minutes away and within walking distance of the museum , restaurants etc we found it to be surprisingly convenient for touring Melbourne.
The staff were friendly and helpful. My only problem, and I admittedly a light sleeper ,was noise from other guests returning late etc especially on Saturday night/Sunday morning . The soundproofing isn't the best.
Overall with the free internet and the convenience I thought it was good value.