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“Great experience at the Radisson” 5 of 5 stars
Review of Radisson on Flagstaff Gardens

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Radisson on Flagstaff Gardens
4.5 of 5 Hotel   |   380 William Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Hotel amenities
Special Offer
Autumn Breaks & Breakfast
Ranked #18 of 172 hotels in Melbourne
Newcatle, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great experience at the Radisson”
5 of 5 stars Reviewed January 10, 2013

We normally stay in apartments, but decided on the Radisson on this occasion. We were pleasantly surprised at the quality of the room. The staff made the experience a memorable one. The location is superb - short walk to trams in the city (or walk there in 10 minutes) and only a short stroll to the Queen Victoria Markets. We experienced a problem with the air conditioning on a 41degree C day, and asked for it to be looked at. The hotel maintenance (John) were prompt and friendly, and knew their work. The restaurant HQ's was superb for breakfast, and our waiter Chris really made us welcome. I would highly recommended this hotel for couples and for business trips. We will certaintly look at staying here again if visiting Melbourne.

Room Tip: Ask for a park view room, or a Business Class room.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 9, 2013

We stayed one night and although the reception and housekeeping staff were polite and professional the hotel itself is in disrepair, our room was shabby with scuffed/dented worn furniture and an old mouldy bathroom with a particularly nasty smell coming from the toilet (before we arrived!) and lasted the duration of our stay, for over $200 per night this is bad value for money.
We had a 'free' full breakfast included in the price but felt crook after eating it.

Room Tip: High floors over looking Flagstaff Gardens, ask for a room upgrade.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Apollo Bay, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2013

We stayed at this hotel on sunday the 6th of January everything was fine till we got in room, firstly around the seal off the bath was mouldy and the toilet seat was marked and stained when phoned down to complane nothing happened so complayed again on cheak out and was told oh we are doing the bath rooms up so hopefully they will all be done by time you come next time,but the restarent was good and staff was nice and friendly and food was lovely

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Top Contributor
68 reviews 68 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 7, 2013

With a few years on the neck, Radisson on Flagstaff gardens is one of these basic business hotels with a kind of "grey" touch to it. I stay here often and enjoy because I basically only wnat a clean room and a good bed. The Gym isn't the best (small and cold in the winter). The staff though is very good and the service has always been very good.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alexandra Vic Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 6, 2013

This was our 10 stay here and in our eyes it just gets better & better, the main reason is the staff. From check- in to departure they are always there to help,smiling and happy to assist. One staff member whose name escapes me always does her best to make us feel at home and even after 6 months remembers us, all I know is that she is Dutch I think. The hotel is close to everything you might need and if you don't feel like walking the city circle tram is only 100 mtrs up the road and is free. As others have said they think the breakfast is a bit expensive but there are some great places not far away in Hardware Lne. We generally book in here before looking elsewhere because of the above reasons.

Room Tip: Park view rooms are the pick, but if you are out all day it doesn't make a lot of difference
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 48 cities Reviews in 48 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 5, 2013

This hotel is a minute walk from Queen Victoria Market - a shopping paradise. It is also less than a minute walk from the free number 35 tram which circles the CBD. You can also reach the CBD on foot in 10-15 minutes so very convenient. The rooms are reasonably sized and are clean. There's also free wifi. A breakfast buffet is available for AU$24 which is very pricey but cafes are close by (but note that these may not be open on weekends). Would stay at this hotel again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melborne
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2013

got a wotif deal and was very happy with the hotel clean rooms comfy bed all mod cons big flat screen tv mini bar and to top off freindly staff. 5min walk to melbourne central and bit more to mall great for queen vic market on your door. we went for a night at pics and was a nice place to stay

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Radisson on Flagstaff Gardens

Also Known As:
Radisson On Flagstaff Gardens Hotel Melbourne
Radisson On Flagstaff Gardens Hotel
Radisson Hotel Melbourne
Radisson Melbourne
Melbourne Radisson
Address: 380 William Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#17 Best Value Hotel in Melbourne
#18 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson on Flagstaff Gardens 4.5*
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