The split level apartment we stayed in was neat enough - but it did come with its faults.
We were advised there was no check in service after hours so we would have to retrieve our keys from a strange automated service at the front of the building. This (of course) did not work. I had to call an after hours service to send someone to retrieve keys. When you've flown in late at night and all you want to do is get to your room and sleep - this is annoying! The person that came to help was not able to get the keys either and advised he would let us into the room however we would not be able to leave till the morning due to having no keys. Nice.
That night my sister and I were not able to sleep due to a rickety air conditioner that made noise when on and off! The apartment creaked and smelt old. The staff downstairs and in the after hours service were very unhelpful and I really wish I had done my research prior to booking.
The stairs are incredibly steep, the overall presentation of this place is off putting.
I tried as hard as I could to not stay in the room as it faces an office building and my blinds had to be constantly shut for an ounce of privacy. The lighting is crap inside the room so I was in a constant state of darkness. Wow. What a trip. Would not recommend to anyone.
- Official Description (provided by the hotel):
- It's rare to find accommodation in the heart of city with an abundance of space. Quest Fairfax House has this and more. Built in the old Fairfax Publishing House, the environment is gracious and stylish. A range of studio, one, two and three bedroom apartments are offered and suit the business or leisure traveler alike. Right in the heart of Melbourne on Little Collins Street, Quest Fairfax House is your home base with the city's business, shopping and legal precincts, and the Melbourne Aquarium, Crown Casino, Federation Square and the Melbourne Exhibition and Convention Centre on your doorstep. ... more less
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- Also Known As:
- Quest Fairfax House Hotel Melbourne