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“Pleasant Stay” 5 of 5 stars
Review of Punthill Flinders Lane Apartments

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Punthill Flinders Lane Apartments
4.0 of 5 Hotel   |   267 Flinders Lane, Melbourne, Victoria 3000, Australia   |  
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Ranked #92 of 170 Hotels in Melbourne
1 review
1 helpful vote 1 helpful vote
“Pleasant Stay”
5 of 5 stars Reviewed July 16, 2014

Spent six nights here on our trip to Australia. The apartment was well equipped and very comfortable. The location in the CBD is excellent with all the major attractions close by. The excellent public transport is easily accessible. The hosts were most helpful. All in all a lovely stay.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, July 29, 2014
Dear Paul W,

Thank you for your review on Punthill Flinders Lane. We are glad to hear that you had a pleasant stay. We look forward to welcoming you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    66
    115
    57
    14
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

Nice stay, unfortanty we had noise jumping loud neighbours. When they were out or asleep it was great. Didn't hear any renovation noise.
Rooms became stuffy thou by the morning and the hot plate smelt of cooking fat. Which was notice able when entering the apartment.
Great location. Felt safe with kids.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, August 1, 2014
Dear Katrina H,
Thank you for your review of Punthill Flinders Lane.
We are delighted that you enjoyed your stay. We do have windows that open and the apartments are air conditioned.
We look forward to welcoming you back soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 8, 2014

We stayed at Punt Hill for a weekend with friends in the two bedroom, two bathroom apartment on the 5th floor.

The location is excellent, close to Degraves Lane and close to trams and train however there is street noise due to the location so the higher the room the better. A great place to base your city exploring.

The fifth floor has not been refurbished. Walls in the hallways are marked and dull and carpet is worn. One of the lifts is marked and showing wear and tear. Our apartment had marked walls, old carpet and extremely creaky floors. Furniture and fittings were all very basic. The kitchen was stocked with only basic supplies. Bathrooms are old and showing their age. I slept in a single bed which seemed to have a depression in the mattress.

The room was clean and serviced daily.

We found the service to be extremely helpful and efficient. Check in was speedy and staff pleasant. The reception staff happily provided a city map and were happy to assist whenever asked.

As per the title of this review, I would probably consider trying his place again in one of the refurbished rooms.

Room Tip: The refurbished rooms appear to have better reviews so would be worth requesting one of these. Highe...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, July 9, 2014
Dear YoungAgain2011,
Thank you for your review of Punthill Flinders Lane.
The fifth floor of the property is the final floor to be renovated. We anticipate all works to be complete by mid August.
We agree that the location is fantastic, with all that the city has to offer on the doorstep of this property.
We look forward to welcoming you back to Punthill soon.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremantle, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 8, 2014

If you need accommodation that is central, close to cafés, trams & city attractions, then this is the place to stay. Located between Swanston & Elizabeth streets, this small 4 storey apartment complex is lovely. The rooms are spacious with everything you need.

Room Tip: The 4th floor is under renovation, so should be all new when ready.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, July 9, 2014
Dear Anne S,
Thank you for your review of Punthill Flinders Lane.
We are so pleased that you enjoyed your stay and we look forward to welcoming you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 8, 2014

We stayed twice at these apartments 2nights in a studio apartment at the start of our trip to Melbourne and on return from Apollo Bay in a 1 bedroom apartment.

On arrival the reception area was undergoing refurbishment, and was a bit dusty, but we were delighted with our smart modern apartment, the staff on reception were extremely friendly and helpful and the location was first class.

I hope to return in the future and would return gain to punthill apartments

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, July 9, 2014
Dear dianaswim74,
Thank you for your review of Punthill Flinders Lane.
Great to hear that you enjoyed your stays earlier this year. The foyer is now fully renovated so we do hope you can come and stay with us again soon to see the beautiful result!
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2014

We highly recommend this gem. Cheerful and professional front desk staff and on arrival early we were greeted warmly. A quick phone to check and our apartment was available. A request about a city map was promptly dealt with and a computer print out which she explained to us and gave valuable advice.
Loved the black and white decor in the foyer, but this building is a work in progress, and with the workmen using 1 of the 2 lifts these can be slow.
Our first floor unit was newly refurbished and modern. Just loved the comfort of the bed. Overlooking the side lane way meant early morning noise, by the 3 rd morning I was used to that or maybe I slept soundly as we were very busy during the day.
Being in Melbourne's City CBD meant we had access to all this busy city offers. The delicious eateries, the free city circuit tram, all other transport plus the Yarra River boat cruises, and not forgetting the reason for our visit the mighty MCG were in close proximity.
Who wouldn't want to stay here? Keep up the high standards you provide well done to the cleaning staff.
Best location and we would return. We would definitely advise you try these apartments for your next visit to Melbourne. If only we could control the weather, the Norwegians say " there is no bad weather just bad clothes" so remember that.

Room Tip: A room with no lane way noise if that bothers you
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, July 4, 2014
Dear Di R,
Thank you for your review of Punthill Flinders Lane.
Great to hear you had such an enjoyable stay and took advantage of the great location that this property is in!
We look forward to welcoming you back to Punthill soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

When we first arrived we were greeted with lovely staff (I think it was the managers) very friendly and helpful. We booked into the 2 bed apartment with 2 toilets. The apartment had plenty of space the decor was lovely the rooms were nice and clean the kitchen had all that you needed. Great location walking distance to both Elizabeth Street and Swanston Street the eateries in the laneway were excellent. Will definately be back.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Flinders Lane Apartments, responded to this review, June 29, 2014
Dear travelisawesome3,
Thank you for taking the time to provide your review of Punthill Flinders Lane.
We are delighted that you enjoyed the apartments, service and central location of this apartment hotel.
We look forward to welcoming you back soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Punthill Flinders Lane Apartments

Address: 267 Flinders Lane, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Kitchenette
Hotel Style:
#79 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Punthill Flinders Lane Apartments 4*
Number of rooms: 60
Official Description (provided by the hotel):
The most vibrant part of Melbourne CBD. Punthill Flinders Lane is surrounded by fashion, food and culture reflecting the ambiance and charm of Melbourne's quirky laneways and eclectic cafes. Punthill Flinders Lane is a short stroll to Federation Square, Regent Theatre, Southbank and Crown Casino. Sporting Venues such as AAMI Stadium, Rod Laver Arena, MCG and Etihad Stadium are also within close proximity. ... more   less 
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Also Known As:
Punthill Flinders Lane Apartments Hotel Melbourne

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