Super friendly staff here! We stayed in 3 different hotels on our Melbourne trip. The other 2 were in the CBD. This hotel is along St Kilda Rd, about 15 mins walk to Chapel St, and a tram ride into the CBD.
Rooms are quite nice, clean, well maintained. None of them have baths though (we actually paid for an upgrade on night 2, but were told none of their rooms have baths, only showers.)
Enjoyed the heated spa pools, even though it was summer and it got pretty hot in the spa room with the sun shining in.
My only gripe was that this hotel comes up under "CBD hotels" on Wotif. HOWEVER, it is NOT in the CBD. The Melbourne Airport door-to-door shuttle will NOT drop off or pick up from this hotel. There is an airport shuttle that services St Kilda, BUT only until early evening. If your flight arrives later than 8pm, you will not be able to find a direct airport shuttle to this hotel!!!! We ended up having to take the SkyBus to Southern Cross station, and then take a taxi to Parkview. Quite a costly exercise, and the last thing you want to do when arriving late at night.
Obviously this is not the fault of the hotel, but just so you know, and don't find out until it is too late, like we did.