We have stayed in this hotel on a number of occasions and have always had a good experience. Only ten minutes by tram into the city or ten minutes to St Kilda this Albert Park location is great. The king size room (upgraded for $20) we stayed in last weekend had a lovely view of the cricket ground and tennis courts and across to the city. It had been updated, was clean and well equipped. Breakfast was not included but we weren't worried about that as we often prefer to have brunch instead of getting up early to make it to breakfast on time! Check in was very smooth and even though the parking spaces are very tight we were guided to the GM's parking spot by the concierge. We didn't have the need to call anyone after check in so can't comment on housekeeping or room service. All in all, this hotel offers great value for money and a good standard of service.