We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great option in Melbourne” 4 of 5 stars
Review of Novotel Melbourne on Collins

Save Saved
You added Novotel Melbourne on Collins to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Novotel Melbourne on Collins
4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Stay 2 Save 20%
Ranked #31 of 171 hotels in Melbourne
Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great option in Melbourne”
4 of 5 stars Reviewed yesterday NEW

Very surprised of the quality of this hotel. Much better than expected. Very quiet and great location. Booked an Deluxe King room, and it was great value, WiFi was included in the rate. Arrived quite late, but service was upto standard and very helpful. Bathroom was a good size and this room type had a walk in shower.
Great breakfast on the run available in the foyer the coffee and pastries were great.
Will definitely stay at this property again, good value, great location.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,953 people have reviewed this hotel

Traveler rating
    1,215
    1,321
    307
    72
    38
See reviews for
796
1155
241
456
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Menai, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Having stayed in many Novotels around the world, I was somewhat disappointed with this one. The room was great however the foyer and restaurant were tired and in desperate need for a revamp. Although we only had breakfast the room felt like s factory cafeteria. The breakfast was ordinary as well compared to other Novotels overseas. They need to have an imagination when it comes to setting the menu.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 days ago NEW

Stayed here before and will keep it my yearly favourite hotel the room was good size,bathroom very modern .The food in the Resturant was very good even the room service. We used our Accor free night and paid the extra upgrade and was worth it .Really enjoyed our stay.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review, 3 days ago
Thank you for your review and on behalf of the Novotel team thank you for your kind words. I am sure that your compliment will inspire all of us to maintain our high quality of services.
Thank you for your patronage and we look forward to welcome you back.
Sincerely,
Antony Platford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 4 nights. Excellent hotel right in the heart of Melbourne. We had a suite and it was lovely. Very clean and modern.
Staff were very friendly and helpful.
You can pretty much walk to most places staying at this hotel - which was a massive plus point and you don't have to walk too far back with all your shopping bags :-)
Would highly recommend this hotel to anyone.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review, 3 days ago
Thank you for your positive review and sharing your experience on tripadvisor. We are indeed pleased to know that you enjoyed your stay with us. Your recommendation is appreciated as it is still the bets form of advertising.
Hopefully you can visit again in the future so we can welcome you back.
Sincerely,
Antony Platford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Novotel Melbourne on Collins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#28 Business Hotel in Melbourne
#30 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Expedia, Agoda, Cheap Tickets, Tingo, HotelTravel.com, Otel, getaroom.com, TripOnline SA, ACCOR, BookingOdigeoWL and Venere so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

Owners: What's your side of the story?

If you own or manage Novotel Melbourne on Collins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.