Stayed for 1 night while in Melbourne for Moomba Festival. Hotel was busy at the weekend, but felt like I was the only one the way staff helped me in any single way they could. from the greeting at the entry from Collins Street, to the staff at the check-in desk. Was checked into my room at 10am, very thankful for such an early check in! I had a room on level 9 overlooking the city. Room was tidy and well up to the standard of a 4 star hotel. highly impressed. I had a slight issue with the light over the day bed which was fixed promptly once telling staff. amazing to have the large windows to open in the morning and greet Melbourne. close to everything for shopping and sporting events alike.. a short walk to the Yarra River, Fed Square and Bourke Street Mall.
Special mention to Aleesha behind the desk who was absolutely incredible in arranging an earlier Skybus pickup with 20 mins notice.. was taken care of in very high quality service. thankyou!
I visit Melbourne often and I will definately be back for AFL season and be choosing to stay here again. a very happy customer even if it was just for one night.