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“Great short stay” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #30 of 172 hotels in Melbourne
Geelong, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
60 helpful votes 60 helpful votes
“Great short stay”
4 of 5 stars Reviewed October 30, 2013

No complaints from us regarding our stay at the Novotel on Collins. From the valet parking (be ready for a busy curbside) to the checkout, we had no issues. The check in was fast and prompt, the room itself was clean and spacious, the breakfast buffet was of a great standard, the checkout was fast and simple. The walls and door are a bit thin though, I could hear our neighbours and people walking past our room- keep that in mind if you are a noisy romantic ;)

We would return if needed for a night in the big city

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 29, 2013 via mobile

The location of this hotel is great. Heart of Melbourne with trams out the front, shopping arcade next door and walking distance to everything you'd want to see in Melbourne. Only hassle is arrival where there is loading zone area only so doormen have to be right there and ready to go otherwise you can get some grief from passing traffic.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
1 review
2 of 5 stars Reviewed October 28, 2013

We were celebrating our two yr wedding anniversary. There was strands of hair on the floor in thr bathroom and on the towels. The bathroom filter hasn't been cleanes in a while. At midnight our clock alarm went off, aircon was rattling all night. Did mentioned this at checkout. The staff were friendly and helpful. Enjoyed our free drink at thr bar.

Stayed October 2013, traveled as a couple
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Darwin, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed October 26, 2013 via mobile

We stayed at the Novotel for three nights and we really enjoyed our stay. I had booked our room on Expedia and on check-in we found out we had been upgraded from a double room to a family suite which was a nice surprise. We have two young kids so the separate bedroom with two twin beds was perfect. Our room on the 9th floor overlooked the shops so there was no sunlight shining in the room in the morning, this helped the kids sleep in a little longer then normal. The room was very spacious and comfortable. Nespresso coffee, robes and slippers were an added bonus. The location on Collins was convenient with plenty of shops and cafes in walking distance and two blocks from the river. Valet parking is expensive, but I assume it is everywhere in the city. The hotel staff was very friendly and quick to pick up and return our car for us (even after 11pm after our return from a day at Phillip Island). There is a tram stop a block away which we made use of on a cold, rainy day. We did not eat at the hotel so I can not comment on the restaurant or room service. I would definitely recommend the Novotel for a business or family stay in Melbourne!

Stayed October 2013, traveled with family
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melbourne
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 25, 2013 via mobile

Had a delux room, room was very new and looked great. Can't go past the terrific location and the wifi was quickest I have had in any hotel in a while. Will stay again. The pool was shut for repairs ( not a big issue for me but best check if it's something you want)

Stayed October 2013, traveled on business
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Melbourne
#24 Romantic Hotel in Melbourne
#26 Business Hotel in Melbourne
#29 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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