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“One night stay at Novotel on Collins” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Ranked #31 of 170 Hotels in Melbourne
Warragul, Australia
1 review
“One night stay at Novotel on Collins”
4 of 5 stars Reviewed September 9, 2013

I have recently stayed in Sydney on 3 different occasions. I felt the Novotal position was excellent and really enjoyed browsing the shops and arcades. It would be its biggest selling point. However, the room airconditioner was much harder to operate than other hotels and no possibility of opening windows like all the hotels in Sydney. This is important for older women. Also only 2 black teabags provided!!! Not good enough. No moisturiser and the other 2 bottles were not clearly marked shampoo or conditioner or was one of them shower gel??? Once in the shower with no glasses on, I couldn't tell. Some work being done at 2am kept me awake, but overall the stay was good - not worth $233 though. The front desk boys were very charming!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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2,997 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Brisbane, Australia
Top Contributor
109 reviews 109 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 8, 2013

Excellent location in the heart of Melbourne, the hotel looks refurbished and quite impressive initially. The staff are polite; so everything looks professional and vacuuming not really good and cleaned by the housekeeping 3 people staying the room but only give two bath towels or the quality of laundry services, replenishing of coffee & tea non-existent not even a small biscuit. The Concierge desk on Collins too many staff too busy talking with themselves rather then helping guests with luggage to help so I decided to carry them myself Great location looks professional but by the time you have spent a days it is not has professional has it's seems.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 7, 2013

We stayed here while visiting Melbourne to see PINK in concert and picked this spot as it was central located as exactly depicted onljne. We were not disappointed, large large room with pull out for our son to sleep on, only downfall was such massive room and only a queen bed! This room needs a King oh and so do we haha, spoilt we are. We were able to walk everywhere and easy to reach shopping, restaurants, Rod Laver and art gallery the list goes on. We didn't use any of the facilities nor restaurants as there is so much to chose from in this great city, so cannot comment there, but location location location and great rooms and beds, perfect !

Stayed August 2013, traveled with family
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Sydney, Australia
1 review
4 of 5 stars Reviewed September 6, 2013

For a weekend in Melbourne this hotel is centrally located and close to everything. Shopping, trams, theatre and dining are all at your door. Service was excellent and room was fantastic. We loved finding hidden caves in the lane ways around the city.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#28 Business Hotel in Melbourne
#31 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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