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“One night stay at Novotel on Collins” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.5 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Hotel amenities
Ranked #38 of 158 Hotels in Melbourne
Certificate of Excellence
Warragul, Australia
1 review
“One night stay at Novotel on Collins”
4 of 5 stars Reviewed September 9, 2013

I have recently stayed in Sydney on 3 different occasions. I felt the Novotal position was excellent and really enjoyed browsing the shops and arcades. It would be its biggest selling point. However, the room airconditioner was much harder to operate than other hotels and no possibility of opening windows like all the hotels in Sydney. This is important for older women. Also only 2 black teabags provided!!! Not good enough. No moisturiser and the other 2 bottles were not clearly marked shampoo or conditioner or was one of them shower gel??? Once in the shower with no glasses on, I couldn't tell. Some work being done at 2am kept me awake, but overall the stay was good - not worth $233 though. The front desk boys were very charming!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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3,452 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Level Contributor
151 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed September 8, 2013

Excellent location in the heart of Melbourne, the hotel looks refurbished and quite impressive initially. The staff are polite; so everything looks professional and vacuuming not really good and cleaned by the housekeeping 3 people staying the room but only give two bath towels or the quality of laundry services, replenishing of coffee & tea non-existent not even a small biscuit. The Concierge desk on Collins too many staff too busy talking with themselves rather then helping guests with luggage to help so I decided to carry them myself Great location looks professional but by the time you have spent a days it is not has professional has it's seems.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oakville, Canada
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 7, 2013

We stayed here while visiting Melbourne to see PINK in concert and picked this spot as it was central located as exactly depicted onljne. We were not disappointed, large large room with pull out for our son to sleep on, only downfall was such massive room and only a queen bed! This room needs a King oh and so do we haha, spoilt we are. We were able to walk everywhere and easy to reach shopping, restaurants, Rod Laver and art gallery the list goes on. We didn't use any of the facilities nor restaurants as there is so much to chose from in this great city, so cannot comment there, but location location location and great rooms and beds, perfect !

Stayed August 2013, traveled with family
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Sydney, Australia
1 review
4 of 5 stars Reviewed September 6, 2013

For a weekend in Melbourne this hotel is centrally located and close to everything. Shopping, trams, theatre and dining are all at your door. Service was excellent and room was fantastic. We loved finding hidden caves in the lane ways around the city.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Melbourne
#30 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#37 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane (formerly Australia on Collins beneath to Novotel Melbourne on Collins) is arriving in the heart of Melbourne's most revered retail street, Collins Street. The "New Establishment" will draw on the history of the location and add its own modern twist to create a new fashion, food and cultural destination for the city. Redevelopment will commence in October 2014 and is due for completion in late 2015. Works are scheduled from 7am - 7pm, Monday to Friday & 7am - 3pm, Saturday. The hotel guest services will not be affected. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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