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“Recent disappointment” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Ranked #32 of 171 hotels in Melbourne
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2,902 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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  • Danish first
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English first
Perth, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 14, 2013

Stayed at the Novotel on Collins from the 8th to 11th August on my way home to WA.
The room was nice and clean, The bed was nice comfortable. The water in the shower was nice and hot which was great.
The food was a little pricey on what you got.

The only let down was the passages leading to the lifts. They where not vacummed for 2 days and to me public areas are first impression.
Also having the mini bar person knocking on ur door between 5 to 6pm is not good.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2013

Good hotel in Melbourne, Australia for business trip.
Walking distance to everywhere (attractions area, food, convenience shop & etc.)
The staffs very friendly and the front counter is helpful.
I love this hotel, rooms are clean, comfortable bed and good shower.
I stay 5 nights at the hotel.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Stayed here on the weekend with our three liitle kids. Was very happy overall with the stay, good comfortable room, good position, good restaurant etc., but the thing I was most happy with was the friendly and extremely helpful staff. We made a couple of requests and sought advice a few times over our short stay and nothing was too much trouble for them. Thankyou

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Top Contributor
68 reviews 68 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 8, 2013

The location of this hotel cannot be beaten and the rooms and service are great.
I have stayed here now for both work and pleasure and I think it will meet your needs either way.

If travelling for business, bring your partner as it is so close to Burke Street Mall. the rooms are nice and large with all the comforts you could want. They even provide cots for children free of charge. The late night room service is also useful for those travelling for work.

I would absolutely stay here again, for work or pleasure.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Adelaide, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 8, 2013

Good 4-star hotel in Melbourne CBD offering good rooms. the premier rooms, whilst very nice are a fair walk around the hotel so if weighed down with luggage get something closer to the lifts. Gym and pool were closed for maintenance which was disappointing but other than that had a good stay.

Room Tip: Try to avoid rooms on other side of floor from lifts unless you like a fair walk.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#27 Business Hotel in Melbourne
#31 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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