We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Overnight Stay” 4 of 5 stars
Review of Novotel Melbourne on Collins

Save Saved
You added Novotel Melbourne on Collins to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Novotel Melbourne on Collins
4.5 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #28 of 172 hotels in Melbourne
Write a Review

2,716 people have reviewed this hotel

Traveler rating
    1,125
    1,208
    276
    70
    37
See reviews for
745
1063
227
407
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2013 via mobile

Fantastic service, staff where really nice and very helpful, we stayed in a standard king and as someone else had review it seems that the king bed is two singles pushed together which did bother me at first but after sleeping in it ohnestly couldn't tell the difference, was a fantastic stay, live the view from the rooms, will be staying here again :)

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 stars Reviewed July 14, 2013

The restaurant has had a major reno and the food was excellent. Rooms clean and well presented. Love staying here. The location is in the heart of Melbourne. All staff were friendly and couldn't do enough for you.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 13, 2013

Reasonably priced given the location, but it's the staff who made our stay great. When my son needed first aid, the reception staff were excellent and even sent him some complimentary ice cream and called to make sure he was OK. It's the little things that make the difference between good and great.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooloolaba, Australia
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 11, 2013

I lived in Melbourne for fifty years and walked past this hotel without noticing it was there. I finally stayed here for a week and it it fantastic. It is worthy of five stars. The concierge were fantastic. Every request and challenge I asked for they did so with a smile and gusto. Ben in particular was great. The room was clean and spacious. The bathroom and shower perfect. The breakfast was to die for and they have decent coffee. If you have a car the valet parking is great value and so easy. I very rarely can write a review without a criticism but a honestly can't fault this hotel.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Novotel Melbourne on Collins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Melbourne on Collins

Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne On Collins Hotel
Accor Melbourne On Collins
Novotel Melbourne
Melbourne Novotel
Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Melbourne
#19 Family Hotel in Melbourne
#27 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Cheap Tickets, ACCOR, Tingo, HotelTravel.com, TripOnline SA, Otel, Asiatravel.com Holdings, Venere and Agoda so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel Melbourne on Collins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.