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“Good Hotel” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.5 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel website
Hotel amenities
The Greatest Australian!
Ranked #36 of 171 Hotels in Melbourne
Certificate of Excellence
Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Good Hotel”
4 of 5 stars Reviewed June 27, 2013

Location of this hotel is very central and is handy for transport with train station close by

Rooms have been renovated lately and are very nice. Rooms are spacious and bed is very comfortable. I would like a top sheet as the doona on the bed gets very hot in the night.

Food was very good both room service and in cafe for breakfast.

Room Tip: Cafe has cheaper breakfast options if you don't want buffet
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review, July 1, 2013
Thank you for recent patronage and for your post. I am delighted that the service we provide as well as our location helped make your stay enjoyable. If you are planning another visit let us know that you prefer a top sheet as well as a doona. It is the small things that are equally important. We are here to make any stay perfect. Hope to see you again.
Hayden Hughes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,386 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 26, 2013

I stayed in this hotel in April 2013 with my Mum for a weekend getaway to Melbourne. The hotel was great, checkin was quick and easy despite arriving close to midnight. The room was great. Spacious, clean and comfortable. We booked the standard room that had two double beds. The beds were very comfortable, room was modern (refurbished) and I had no complaints. It was nice and quiet and we had nice relaxing sleeps.

The location of this hotel is perhaps it's best feature. It is near a taxi rank, tram stop, and very close to lots of shopping on Collins street itself. It is connected to the Australia on Collins shopping centre. It is an easy and short walk towards federation square, train station and was so close to many restaurants, cafes. The Lindt cafe is just across the road, which is a lovely treat :)

The service was great, I couldn't fault it and our requests were promptly answered. We had breakfast one morning in the hotel restaurant and it was very tasty and reasonably priced.

Overall, I thought this was a great hotel and would recommend it to couples, friends and possibly even families who are visiting Melbourne for leisure and want to stay in the city at an affordable price in a premium location. I think I have found my hotel of choice for Melbourne stays.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Melbourne
#26 Romantic Hotel in Melbourne
#32 Business Hotel in Melbourne
#36 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane (formerly Australia on Collins beneath to Novotel Melbourne on Collins) is arriving in the heart of Melbourne's most revered retail street, Collins Street. The "New Establishment" will draw on the history of the location and add its own modern twist to create a new fashion, food and cultural destination for the city. Redevelopment will commence in October 2014 and is due for completion in late 2015. Works are scheduled from 7am - 7pm, Monday to Friday & 7am - 3pm, Saturday. The hotel guest services will not be affected. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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