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“Good location - Good Rooms - Poor car access” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Ranked #30 of 170 hotels in Melbourne
Brisbane, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Good location - Good Rooms - Poor car access”
4 of 5 stars Reviewed April 25, 2013

Stayed at Novotel on Collins street in April 2013. Booked into the hotel as we thought that it would be ideally located and weren’t disappointed, The hotel is part of the Australia on Collins street Mall but is discretely located to the side of the mall. Access into the Mall was down a discrete spiral staircase, the mall offered good shops and eateries. The rooms were well appointed and comfortable but just a touch on the small side, The buffet breakfast was well worth the money with the only gripe being the lack of good coffee. The only complaint about the whole stay was with the valet parking, at the beginning of the stay we had to unload our vehicle in the middle of the road causing traffic to bank back a kilometre, then after waiting 20 minutes for our bags to come up to the room, decided to return back down the reception and pick them up ourselves. Also took 20 minutes to retrieve the car when we left. Also worth noting is that the Valet Parking which is $35.00 per night. I would stay there again, however next time around I will probably catch a taxi, in the end we didn’t need the rental car as the public transport especially the trams were way better.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moe, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2013

I stayed at Novotel on Collins because it is very central.
Check-in was a breeze and the front office staff very helpful and friendly.
First timers might find, with Reception several floors up, that check-in is a bit confusing as you have to take one lift to get to Reception and another to your room.
Public transport (trams) go past the front door and some of the best shops are either next door or in Bourke Street, one block away.
I went to the football at the MCG which is my reason for the stay.
The room was excellent and the bed very comfortable.
Only complaint, lifts very noisy.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

The service we received at the Novotel was second to none. The staff were polite and helpful and very professional in the way they went about their work.
The rooms were clean, well presented and comfortable. The location of the hotel was fantastic for shopping and seeing popular attractions in the city and suburbs of Melbourne.
As an added bonus the staff were very helpful in arranging tours from the hotel or providing information on up to date attractions in town.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armidale, Australia
1 review
5 of 5 stars Reviewed April 25, 2013

This hotel is better than some 5 Star Hotels I've stayed at. The staff are so friendly and helpfull. The room was spacious and well decorated. Buffet breakfast was included with the rate and was delicious - plenty of everything imaginable! Location is excellent - 2 short walkways to Bourke St Mall where shopping is great, taxi to the Zoo was only $18 ($55 taxi ride from the airport), walking distance to the Aquarium and Flinders Street Station. Room service was soooo delicious and the meals were huge. Very impressed and will be back!!!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 24, 2013

What a great hotel. We booked 2 nights when Accor had a sale on so prices were cheap. This hotel is in a brilliant location, minutes from everything. Rooms were clean and huge. Staff were very friendly. Would highly recommend this hotel for a long weekend getaway.

Room Tip: We booked a superior queen room and it was huge !!!!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
5 of 5 stars Reviewed April 23, 2013

What a great place to stay!! Easy access and central to everything.
Staff very helpful and our room very comfortable, quiet so one could sleep easy.
Restaurant and bar on site which is always a plus after a long journey.
Would certainly stay here again












  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 23, 2013

Arrived early for our check in, and on the off chance our room was available we asked if we could check in and to our surprise were advised we could. Great start. Room was clean and tidy. During our three night stay we encountered nothing but friendly helpful staff. The hotel is in a great location to the CBD area and in particluar "The Block". Trams outside as well as taxis. Fab place to stay and we will be back.

Room Tip: Spend that little bit extra and have an even better stay.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#27 Business Hotel in Melbourne
#30 Luxury Hotel in Melbourne
#30 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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