We stayed here for two nights over the Easter period, our second visit. The concierge, reception, bar and restaurant staff are friendly and welcoming. I had reserved one of the king premier rooms months ago, $588 for 2 nights, then Accor had a 40% off sale and the price went down to $350 or so - which i think was about right. The premier rooms (we were on 13th floor) didn't seem to be much better than a standard room, I wouldn't pay extra for this type of room. We overlooked the atrium so didn't have a view. We had a small problem with the smell of cigarette smoke coming through the air conditioning but of course this isn't the fault of the hotel. The hotel is well maintained, its location is perfect for exploring the laneways and arcades, and is close to restaurants and the Bourke St mall/shops. All in all, a good hotel in a great central location.