report - Review of Novotel Melbourne on Collins, Melbourne, Australia

Also Known As:: Novotel Melbourne On Collins Hotel Melbourne; Novotel Melbourne On Collins Hotel; Accor Melbourne On Collins; Novotel Melbourne; Melbourne Novotel

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia

Phone Number:

Region: Australia > Victoria > Melbourne

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#13 Family Hotels in Melbourne

#17 Luxury Hotels in Melbourne

#19 Business Hotels in Melbourne

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool, spa and fitness centre, it is the perfect choice for both business and leisure travellers. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Cheap Tickets, ACCOR, Agoda, Venere, Otel, Olotels, HotelsClick and Tingo so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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2,176 reviews from our community

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1961traveler

Melbourne, Australia

Senior Reviewer

7 reviews

4 hotel reviews

1 helpful vote

Reviewed January 16, 2013

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Review collected in partnership with Accorhotels.com

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Ask 1961traveler about Novotel Melbourne on Collins

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

McElligottFamily

Goulburn, Australia

1 review

2 helpful votes

“The Best Service EVER!!!”

Reviewed January 15, 2013

Right from check in to departure all staff were wonderful, friendly and helpful.
In room dining menu was fabulous with a large variety and the meal itself was perfect! Breakfast was just as impressive with a wonderful range and the set up and display was outstanding. Breakfast staff constantly available to help, refill and clear all the times.
The room was modern and clean. Block Out Curtains on the windows allowed a much needed sleep in.
Renovations were being dome on reception during our stay however this did not interfere with service at all. Its great to see they are constantly updating and refurbishing to keep up with the times.
Location was fabulous - great if you want to do a little shopping during your stay.
Highly recommend to all - in fact I have recommended to everyone I know so far!!
Will definatley be returning to stay again. Well done to management and staff .

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Ask McElligottFamily about Novotel Melbourne on Collins

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

January 18, 2013

Thank you very much for your time to write this review. My team and I are very happy that you enjoyed our fabulous location, food and the service. We hope to see you again so we can further impress you with our updated public areas. Hope you and your friends will like what they see on a future visit.
Sincerely,
Hayden Hughes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Budgie_bomber

Ask Budgie_bomber about Novotel Melbourne on Collins

Thank you for your feedback. I will get my Maintenance team to check the shower drains. Glad that your stay was otherwise great.
Sincerely,
Hayden Hughes
General Manager

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

kevinandfaye

Sydney, Australia

Ask kevinandfaye about Novotel Melbourne on Collins

January 19, 2013

Thank you for your visit and your feedback. Please allow me to apologise as we did not live up to the high standard we usually offer and aim for. Your comments will be addressed with my Management team. We hope to see you for a future visit so you can experience the usual high service we provide.
Sincerely,
Hayden Hughes
General Manager

peter60Geelong

geelong

Reviewed January 14, 2013

Was this review helpful? Yes 1

Ask peter60Geelong about Novotel Melbourne on Collins

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report - Novotel Melbourne on Collins

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