We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Melbourne on Collins: Traveler Reviews

4.5 of 5
270 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Book early, pay less!
Novotel Melbourne on Collins
Ranked #20 of 195 hotels in Melbourne
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Expedia.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

2,176 reviews from our community

Traveler rating
    909
    972
    213
    56
    26
See reviews for
Families
586
 
Couples
878
 
Solo
190
 
Business
315
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2013

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ask 1961traveler about Novotel Melbourne on Collins
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Goulburn, Australia
1 review
2 helpful votes 2 helpful votes
“The Best Service EVER!!!”
5 of 5 stars Reviewed January 15, 2013

Right from check in to departure all staff were wonderful, friendly and helpful.
In room dining menu was fabulous with a large variety and the meal itself was perfect! Breakfast was just as impressive with a wonderful range and the set up and display was outstanding. Breakfast staff constantly available to help, refill and clear all the times.
The room was modern and clean. Block Out Curtains on the windows allowed a much needed sleep in.
Renovations were being dome on reception during our stay however this did not interfere with service at all. Its great to see they are constantly updating and refurbishing to keep up with the times.
Location was fabulous - great if you want to do a little shopping during your stay.
Highly recommend to all - in fact I have recommended to everyone I know so far!!
Will definatley be returning to stay again. Well done to management and staff .

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask McElligottFamily about Novotel Melbourne on Collins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review
January 18, 2013
Thank you very much for your time to write this review. My team and I are very happy that you enjoyed our fabulous location, food and the service. We hope to see you again so we can further impress you with our updated public areas. Hope you and your friends will like what they see on a future visit.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 stars Reviewed January 15, 2013

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ask Budgie_bomber about Novotel Melbourne on Collins
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review
January 18, 2013
Thank you for your feedback. I will get my Maintenance team to check the shower drains. Glad that your stay was otherwise great.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Sydney, Australia
1 review
3 of 5 stars Reviewed January 15, 2013

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ask kevinandfaye about Novotel Melbourne on Collins
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review
January 19, 2013
Thank you for your visit and your feedback. Please allow me to apologise as we did not live up to the high standard we usually offer and aim for. Your comments will be addressed with my Management team. We hope to see you for a future visit so you can experience the usual high service we provide.
Sincerely,
Hayden Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
geelong
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2013

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Ask peter60Geelong about Novotel Melbourne on Collins
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
 
 
Novotel Melbourne on Collins
Enter dates 1 night 2 nights
 
Alto Hotel on Bourke
Great value on a similar hotel
Melbourne, Victoria
4.5 of 5 stars 546 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Melbourne
Romantic
Hilton Melbourne South Wharf
Hilton Melbourne South Wharf 4.5 of 5 stars 1,076 reviews
Luxury
Clarion Suites Gateway
Clarion Suites Gateway 4.5 of 5 stars 557 reviews
Good for business
Adina Apartment Hotel St Kilda
Adina Apartment Hotel St Kilda 3.5 of 5 stars 95 reviews
Near the beach
Adina Apartment Hotel Melbourne Northbank
Adina Apartment Hotel Melbourne ... 4.0 of 5 stars 286 reviews
Show Prices ABS:HotelCheckRates-d1388984?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d325659?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d286101?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d646577?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Melbourne hotels
Alto Hotel on Bourke 4.5 of 5 stars 546 reviews Sofitel Melbourne on Collins 4.5 of 5 stars 2,343 reviews The Langham, Melbourne 4.5 of 5 stars 1,651 reviews Citadines on Bourke Melbourne 4.0 of 5 stars 576 reviews
Show Prices ABS:HotelCheckRates-d585734?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d257041?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d549485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1738237?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 195 hotels in Melbourne, ranked by popularity

Been to Novotel Melbourne on Collins? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Melbourne on Collins

Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne On Collins Hotel
Accor Melbourne On Collins
Novotel Melbourne
Melbourne Novotel
Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotels in Melbourne
#17 Luxury Hotels in Melbourne
#19 Business Hotels in Melbourne
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool, spa and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Cheap Tickets, ACCOR, Agoda, Venere, Otel, Olotels, HotelsClick and Tingo so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel Melbourne on Collins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Melbourne on Collins
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices