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“Shopping trip” 4 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Hotel amenities
Special Offer
Free Breakfast Offer
Ranked #33 of 171 Hotels in Melbourne
Adelaide , Sth Aust
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Shopping trip”
4 of 5 stars Reviewed November 22, 2012

We booked 2 twin bed rooms for 4 girls on a shopping weekend to Melb.
Rooms were newly refurbished and spotless and overlooked the Australia on Collins atrium - fabulous. The location is fantastic, close to everything and within walking distance to Southbank as well.
Service and breakfast and bar area were great, but we did not try the restaurant or the room service, as we went out for dinners.
I have stayed here before and will again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,141 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
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  • Danish first
  • English first
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English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed November 21, 2012

We have not stayed at the Novotel since it has been newly renovated, the rooms have been done up tastefully and you could not ask for a better location. We stayed in a Premier Room and it was very quite I would highly recommend this hotel for a stop over because it certainly ticks all the boxes.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Qld
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

We were staying in a Premier room, which have excellent modern fittings (including Nespresso) as they have been reburbished just 4 months ago, to the level of being a brand new hotel!
The atrium view is not exciting, but very quiet. Some drawers (which exist in standard rooms, which are larger) would make a welcome addition - especially for those staying several nights as we did. However, we'd still have chosen the lovely Premier rooms.
We had an excellent time, exploring the Bourke street precincts, finding cafe's such as Affogatto in Hardware Lane, Movida tapas restaurant, etc. Breakfasts at hotel were good standard fare. Likely to return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 21, 2012

Stayed here for a few days while attending a local conference and then extending into a holiday after it was recommended to us by a relative. Great location. but was very disappointed by the small size of the premier king room. Room so small there wasn't even enough room to walk in past chair to close the blinds. Despite having a king bed it was not suited for 2 people I.e. no where to put a second suitcase, 1 seat, 1 chair only etc. spoke with front desk staff about small room and lack of room for 2 people, to their credit they kindly offered to move us to another type of room, but bigger rooms didn't have king beds....what?....why would smaller rooms (that cost more) have king beds but bigger rooms only have queen bed option?
Air con seemed to be set to own hotels setting despite room having what seemed like individual control- very stuffy at night.....plus no natural light or view to outside world or to see weather which was very disappointing. Bed lumpy and seemed old/worn.
Buffet breakfast was pleasant and wide range of options available. Lovely service provided by the breakfast staff. They should be congratulated for this.
So in summary great location, great breakfast but room not up to standard expected for money paid.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Melbourne
#25 Business Hotel in Melbourne
#25 Family Hotel in Melbourne
#32 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane (formerly Australia on Collins beneath to Novotel Melbourne on Collins) is arriving in the heart of Melbourne's most revered retail street, Collins Street. The "New Establishment" will draw on the history of the location and add its own modern twist to create a new fashion, food and cultural destination for the city. Redevelopment will commence in October 2014 and is due for completion in late 2015. Works are scheduled from 7am - 7pm, Monday to Friday & 7am - 3pm, Saturday. The hotel guest services will not be affected. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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