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“John Family Stay - Juy 11” 5 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.5 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Ranked #39 of 158 Hotels in Melbourne
Certificate of Excellence
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“John Family Stay - Juy 11”
5 of 5 stars Reviewed July 17, 2011

Excellent hotel, location was fantastic, pool and spa big hit with the kids, friendly staff, good value for money, nice size room, will definately stay again. Only downside can give you a little more information about the parking.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,442 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
Sydney
2 reviews
5 of 5 stars Reviewed July 17, 2011

Fantastic hotel that is close to shops, restaurants and bars in Melbourne's CBD. All staff were friendly and always willing to help including concierge, receptionist's, housekeeping and restaurant staff. Buffet breakfast was amazing and their happy hour in the hotel bar was a great way to start the night.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 17, 2011

Our stay was very enjoyable and the family rooms are great. The beds were very comfortable and the rooms were spacious. We all enjoyed breakfast the next day in the restaurant. Most of the staff were very helpful. We hope to return to the hotel soon.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 16, 2011

We got a very good price on a weekend with breakfast and it was worth every dollar. The room was scrupulously clean. Despite the "short walk" from our room to the lifts, and one rude reception member, we can't fault it. Too many times you get hard beds and pillows and blinds that don't block out light. Not here! Soft as soft beds and pillows and very thoughtful window furnishings. We looked onto the atrium which was not a problem. Room service was prompt and the breakfast buffet, while standard, was fine. Location was great as well. Very short walk to the regent theatre and a nice walk down elizabeth street to flinders street station and over to southbank. Little bit of a walk to bourke st mall and melbourne central, but nothing we couldn't handle. Would stay again for sure!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed July 15, 2011

Excellent hotel overall. attentive staff and service. Large room (executive suite) which we could afford due to the 50%off promotion! However our "king" bed turned out to be two singles pushed together with a mattress protector between them! Not very comfortable, and not what I would expect from booking a King bed.
TV reception is very poor, and quality of picture worse than my old boxy Sony trinitron. Would've been better to have a smaller TV with better picture/sound quality.
Overall though I would stay here again, as long as the bed is checked first. Can't fault the location. Close to great food and shopping. Beware the hotel restaurant which is ridiculously overpriced.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#31 Business Hotel in Melbourne
#38 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane (formerly Australia on Collins beneath to Novotel Melbourne on Collins) is arriving in the heart of Melbourne's most revered retail street, Collins Street. The "New Establishment" will draw on the history of the location and add its own modern twist to create a new fashion, food and cultural destination for the city. Redevelopment will commence in October 2014 and is due for completion in late 2015. Works are scheduled from 7am - 7pm, Monday to Friday & 7am - 3pm, Saturday. The hotel guest services will not be affected. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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