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“John Family Stay - Juy 11” 5 of 5 stars
Review of Novotel Melbourne on Collins

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Novotel Melbourne on Collins
4.5 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #28 of 172 hotels in Melbourne
A TripAdvisor Member
“John Family Stay - Juy 11”
5 of 5 stars Reviewed July 17, 2011

Excellent hotel, location was fantastic, pool and spa big hit with the kids, friendly staff, good value for money, nice size room, will definately stay again. Only downside can give you a little more information about the parking.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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  • Danish first
  • English first
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English first
A TripAdvisor Member
5 of 5 stars Reviewed July 17, 2011

Fantastic hotel that is close to shops, restaurants and bars in Melbourne's CBD. All staff were friendly and always willing to help including concierge, receptionist's, housekeeping and restaurant staff. Buffet breakfast was amazing and their happy hour in the hotel bar was a great way to start the night.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 17, 2011

Our stay was very enjoyable and the family rooms are great. The beds were very comfortable and the rooms were spacious. We all enjoyed breakfast the next day in the restaurant. Most of the staff were very helpful. We hope to return to the hotel soon.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 16, 2011

We got a very good price on a weekend with breakfast and it was worth every dollar. The room was scrupulously clean. Despite the "short walk" from our room to the lifts, and one rude reception member, we can't fault it. Too many times you get hard beds and pillows and blinds that don't block out light. Not here! Soft as soft beds and pillows and very thoughtful window furnishings. We looked onto the atrium which was not a problem. Room service was prompt and the breakfast buffet, while standard, was fine. Location was great as well. Very short walk to the regent theatre and a nice walk down elizabeth street to flinders street station and over to southbank. Little bit of a walk to bourke st mall and melbourne central, but nothing we couldn't handle. Would stay again for sure!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed July 15, 2011

Excellent hotel overall. attentive staff and service. Large room (executive suite) which we could afford due to the 50%off promotion! However our "king" bed turned out to be two singles pushed together with a mattress protector between them! Not very comfortable, and not what I would expect from booking a King bed.
TV reception is very poor, and quality of picture worse than my old boxy Sony trinitron. Would've been better to have a smaller TV with better picture/sound quality.
Overall though I would stay here again, as long as the bed is checked first. Can't fault the location. Close to great food and shopping. Beware the hotel restaurant which is ridiculously overpriced.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Novotel Melbourne on Collins

Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne On Collins Hotel
Accor Melbourne On Collins
Novotel Melbourne
Melbourne Novotel
Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Melbourne
#27 Luxury Hotel in Melbourne
#27 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
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