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“Great location” 5 of 5 stars
Review of Adina Apartment Hotel Melbourne

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Adina Apartment Hotel Melbourne
4.5 of 5 Hotel   |   189 Queens Street, Melbourne, Victoria 3000, Australia (Formerly Medina Grand Melbourne)   |  
Hotel amenities
Ranked #27 of 171 Hotels in Melbourne
Rockhampton, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great location”
5 of 5 stars Reviewed April 9, 2013

Always a good place to stay in Melbourne. Within walking distance of great shopping and attractions. Handy to Crown and the restaurants at South Bank. The staff are very friendly and helpful. The Queens St Rescue restaurant adjoining the hotel is a great spot for a bite to eat and is good value for money. The staff are very friendly and professional. The one bedroom apartments are very spacious and are well equipped for self catering.

Room Tip: Premier one bed room apartments are on the upper floors - good value for money.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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872 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Edinburgh, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

Stayed here for a couple of nights and found it very nice. The staff were very friendly and helpful whenever we needed information.

We had a one bedroom apartment which was of a decent size and had everything we needed. The bed was nice and comfortable. The location is very central and it's easy to get around.

Would certainly stay here again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this review, May 13, 2013
Dear Graeme B,

Thank you for the time you have taken to provide us with your feedback!

Myself and the team are so pleased to read that you enjoyed your stay at Adina Apartment Hotel Melbourne. We are extremely glad that you not only mentioned that the facilities of the hotel were comfortable and had everything in which you required, but also that you had found our team to be extremely “friendly and helpful whenever you required information”.

On your next trip to Australia we hope to welcome you back to Adina Apartment Hotel Melbourne.

Kind Regards

Alexandria Tibbetts
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

Stayed 3 nights with my family in a 2 bedroom. You know when a place is clean when your bare feet feel clean after walking on the carpet. Great location and cafe next door is great. Location is ideal for anywhere in the city

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 5, 2013

Situated right in the centre of Melbourne, it's a short walk anywhere you want to go. A few blocks to china town, swanston, little burke, federation square, free city tram, a few more to the Victoria Market - you honestly can't beat that.

The apartment was spacious and clean with lots of power socket. The kitchen is fully stocked (minus can opener). I wouldnt shop at the convenience stores nearby because it's too expensive, but a few blocks north-east there is a woolsworth, and by federation square there's a Coles express for all your cooking needs. Definitely a good place! The only downside was that their cleaning schedule is pretty inconsistent but as long as you are not in the hotel room during the day, it should be okay.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this review, May 13, 2013
Dear lynnie_poops,

Thank you for taking the time to provide your review of Adina Apartment Hotel Melbourne.
I am delighted that you found the hotel’s location to be a great base to explore our wonderful city and that our rooms were clean and spacious.

Whilst I agree that convenience stores can be more expensive than supermarkets, the hotel is only few short blocks away from the all the fresh produce that the Queen Victoria Markets can offer.

We appreciate your comments regarding housekeeping and I have addressed your concerns with the Housekeeping Department to improve our overall guest experience.
On your next trip to Australia we hope to welcome you back to Adina Apartment Hotel Melbourne!!

Warm Regards

Alexandria Tibbetts

Assistant Hotel Manager
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2013

This is the second time I have stayed at Adina in Queens Street with my family for our annual city experience. We had stayed at the Hilton the night before and at nearly half the rack rate of the Hilton I would have to say this was comparable. The decor was modern, rooms were clean and beds comfortable. The location is within walking distance of all attractions and shops. We will stay here again. I didn't like having to pay $21 for parking but having to do the same at the Hilton the night before I assume this is the done thing. Overall it was a pleasant experience.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this review, May 13, 2013
Dear Jendan65,

Thank you for the time you have taken to provide your feedback on your recent stay at Adina Apartment Hotel Melbourne. The team and I are delighted to read that you enjoyed your stay with us!

I am thrilled to read that not only are you are a return guest to our hotel and enjoyed the modern decor and comfortable beds that were both a part of the hotel’s recent refurbishment but also took pleasure in exploring the great city of Melbourne from Adina’s central location to all attractions and shops.

The hotel unfortunately does not own the rights to the car park located within the hotel, but offers the discounted flat nightly rate, whereby public parkers can pay up to $75 per day in order to ensure the satisfaction and security of guests whilst staying at the hotel.

Myself and the team at Adina Melbourne look forward to welcoming you back to the hotel in the near future and becoming a part of your “annual city experience”.

Warm Regards

Alexandria Tibbetts
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2013

Stayed for a mum/daughter weekend in Melbourne. We arrived quite late our first night and discovered one of the aircons in our two bedroom apartment wasn't working. The staff acted on it straight away and did what they could at the late hour. When the next day it was determined the problem couldn't be fixed we were upgraded to another room. Alex, one of the managers, was fabulous with the whole situation. The rest of the stay was amazing. The rooms were lovely with the most spectacular views of the city. We were in a few blocks walking distance from the great shopping venues of Melbourne such as Bourke street and Queen Victoria markets. Every staff member we had dealings with was friendly and helpful and we would definitely stay here again!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria T, Manager at Adina Apartment Hotel Melbourne, responded to this review, May 13, 2013
Dear Cassidy C,

The Team are absolutely thrilled to hear you enjoyed your recent stay at Adina Apartment Hotel Melbourne. Thank you for taking the time to provide us with your positive feedback and glowing review in relation to the guest service provided by the team at the hotel.

I would like to take the time to apologise once again for the inconvenience caused by the fault with the air-conditioner in your first Apartment, and I thank you and your daughters for remaining patient and understanding whilst we tried to rectify the situation. The team and I are delighted that we could improve your stay once this was rectified in order to make the remainder of your reservation “truly amazing”.

Once again the team at Adina Apartment Hotel Melbourne thank you for your feedback and would love to welcome you back again next time you are in Melbourne for your girls weekend away.

Kind Regards

Alexandria Tibbetts
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2013

My husband and I stayed for 3 nights here. The apartment was spacious and clean, serviced daily. The staff were very friendly and helpful. We would stay there again, it was close to attractions shopping etc

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Melbourne

Address: 189 Queens Street, Melbourne, Victoria 3000, Australia (Formerly Medina Grand Melbourne)
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Melbourne
#24 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#26 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne 4.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Medina Grand Melbourne Hotel Melbourne
Medina Grand Hotel Melbourne
Melbourne Medina Grand Hotel

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