We booked the Adina as a central Melbourne base, and the location is excellent. We had a 1 bedroom apartments which gave us more room than a hotel room, with a basic kitchen (which was all that was needed). The staff were very helpful, with the only reason for the 'average' rating being the facilities. My key card didn't work and had to get redone, the kettle was broken and had to be replaced, and the TV didn't work with a new remote and sensor needed. Very frustrating having to call reception any time I wanted to use something in the room. Finding a black hair (not mine!) on our pillow one evening also wasn't pleasant.