My stay at this hotel was amazing, when we got there we were upgraded to penthouse suites and my friend and I had a whole suite to ourselves. As 15 year olds this was heaven, especially since it was our first time in melbourne. It is in a great location and we were able to walk everywhere we wanted and we were also close to the tram line. This hotel is very classy and has great service. I was only able to stay overnight but i am sure it would be amazing to go back and stay longer. The only disappointment was the pool was closed.