What has annoyed me the most? The fact that our high tea booking for the Saturday was lost despite one of our party calling to confirm the booking prior to our arrival. Also my credit card appears to have been charged twice. At $400+ a night that is a bit of an inconvenience especially since I am finding it hard to get in contact with the hotel to get the situation sorted out.
Food and beverage in the hotel is outrageously overpriced but that was not unexpected.
Breakfast was delicious however we constantly had to ask for basics like milk, butter, sugar and other condiments.
Room was very comfortable and quite big (almost a little too big, not a bad problem to have). The bed was amazing, slept like a baby on it. Housekeeping seemed to arrive at odd times and were far from discrete like they are in most hotels of this supposed quality.
Would I stay here again? Would I recommend it to a friend? Not really, there are much better hotels in Melbourne.