We spent New Year's Eve at the Park Hyatt for the second time after trying another top Melbourne hotel in 2011. The Park Hyatt is a high quality, beautifully appointed hotel a 3 minute walk to Collins or Bourke Sts, the heart of the CBD. We stayed in a suite, beautifully appointed, spacious with a world class bathroom. The reception staff were helpful, friendly and efficient. Breakfast in Radii restaurant was most enjoyable with a wide range of choices. The Park Hyatt is no budget hotel but you do have to pay a price for luxury and quality in my opinion and it would be hard to find a better luxury hotel in Melbourne. We will return.

We stayed on New Year's Eve, to watch the fire works.
Huge rooms for a city hotel.
Great lap pool.
Huge walkin robes and bathrooms.
Bathrooms with glass sinks huge baths with a tv.
Staff were very helpful and kind.
Buffet breakfast was delicious.
But room service not recommend, very expensive.
They got the order wrong a couple of times.
We ordered sparking water and two bowls of chips.
Still water came and only one bowl of chips.
Also a little bit of mould on the grout in the shower.
Altogether a great hotel!

We stayed at the Park Hyatt Melbourne twice over Christmas and New Year whilst visiting family. We had a King club room for 6 nights and after a short side trip stayed in a King Room. The King Club room was a huge open plan sitting and bedroom. There was a separate walk in wardrobe attached to the spacious bathroom. We made full use of this space for Christmas shopping and presents. The King Club room had a view of the Melbourne Cricket ground. The room decor, dark wood and art deco was beautiful but designed for soft lighting. The public spaces in the Hotel are luxurious and ostentatious, dark marble floors with a complex interlocking circles pattern and a lot of sculpture. The location is quite secluded, close to a large church, Parliament and the Treasury Gardens it is less noisy than other central Melbourne Hotels. It is still within a couple of minutes walk of Collins and Bourke Street where there are numerous shops, restaurants and theatres. The Club Room only serves continental breakfast on Sunday's, it's elegant and old fashioned with an excellent view. On other days breakfast in the Lobby Restaurant had good food but very indifferent service with long waits for coffee and butter which on several days only arrived after several follow ups. I've stayed in a lot of hotels over the Christmas period and know that the best staff aren't always available but the consistent confusion here was worse than I would expect. We used the pool and the gym which were spacious and had good changing facilities. We also stayed in a King Room, this didn't have the huge space of the Club room but still had a separate wardrobe. It was absolutely comfortable for a short stay.

This was another return visit. It's hard to put my finger on what it is that doesn't quite work at this hotel for me, but I always leave feeling not particularly happy about it. I have stayed here several times (reviewed twice) and feel the same way each time. On the plus side, the rooms are great; the bathrooms wonderful; the rooms and public areas are meticulously clean and well maintained; the staff are professional and polite ... and perhaps that's it: they are professional and polite, but not friendly - especially when compared with the Park Hyatt Dubai (my favourite) and the Park Hyatt Washington. If that's all I have to complain about, it's not much is it? :)

I travel to Melbourne regularly for work, and I don't think I'll go to the Park Hyatt again.