My partner and I stayed at the hotel early August to celebrate our 10 year anniversary. We booked direct with the hotel and the rate was excellent. Upon check in at 4.30 our room wasn't ready but the staff quickly set us up in the bar with a complementary drink. When our room was ready we had been upgraded to a Terrace suite overlooking St Patricks! The Suites are elegant with an art deco theme, separate lounge and a gas log fire, walk in robe complete with yoga mat, large study with sliding doors opening on to a large terrace, the signature bathroom with spa bath and build in TV and large bedroom also overlooking the cathedral. Just as we had settled in the GM sent up Australian sparkling and a box of Hyatt signature chocolates and a note congratulating us on the occasion. This is what you expect when staying at 5 star properties but unfortunately many hotels don't follow through! The in room dining menu is extensive and very reasonable and served on a trolley set with silver and crystal, the pool is a delight well lit with plush towels and the day spa very relaxing. All in all we couldn't fault the hotel and will be booking again for a stay in January!