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“Great boutique experience” 5 of 5 stars
Review of Hotel Lindrum Melbourne - MGallery Collection

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Hotel Lindrum Melbourne - MGallery Collection
5.0 of 5 Hotel   |   26 Flinders Street, Melbourne, Victoria 3000, Australia   |  
Hotel website
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Hotel amenities
Ranked #13 of 173 Hotels in Melbourne
Certificate of Excellence 2014
Brisbane
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Great boutique experience”
5 of 5 stars Reviewed September 1, 2014

Beautiful designed hotel. Close to everything short walk to town. The staff were amazing helpful friendly and seemed to be enjoying their job. Breakfast was great. Only issue was the housekeeping seemed to forget to top up everything.
Thanks so much for the upgrade as well we will be back.

Room Tip: We had a back from which we bought was interesting looking out on the old buildings and stairs.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, September 11, 2014
Dear mink1

Thank you for taking the time to share your experience, as you mention our location is great and close to all the fantastic things Melbourne has to offer.

Your great mention of our team is much appreciated, I am sure you would agree it makes all the difference.

I am sorry to read that our housekeeping mussed some items on occasion, we appreciate your bringing it to our attention to rectify.

We look forward to your next visit.

Sincerely
Michelle Bradshaw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed overnight at the Lindrum for a concert in town. Great location, just a short stroll to Rod Laver Arena. Service was excellent, very friendly and efficient. Had just a standard room, without a view unfortunately, but it was clean and comfortable.
Lovely boutique hotel where you are made to feel like a guest, not just a customer. Very pleased to find free wifi, a pleasant change in Melbourne.
Added bonus was the enormous full-size Billiard table which was available at no charge to guests. Would stay again.

Room Tip: Try for a view if possible.
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, September 11, 2014
Dear MiniMelb
Thank you for your review of Hotel Lindrum. It is great to hear that you enjoyed our great location in close proximity to all Melbourne has to offer.
Although we cannot do anything about the outlook from our rooms as we are small in terms of stature and surrounded by tall buildings we hope we make up for this in other ways! My recommendation for a view would be to book yourself one of our fantastic Deluxe Rooms for your next visit.
Thank you for your special mention of our team I could never tire of hearing such wonderful feedback, we really are lucky to have such wonderful people, I am sure you would agree it makes all the difference.
We look forward to seeing you again soon
Warm regards
Michelle Bradshaw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 28, 2014

It was booked into a Studio room but was upgraded to a Deluxe room as a Platinum LeClub Accor. As this is my first stay at Lindrum, first impression is really good. The Deluxe room is tight in space but feels very cosy. The room I stayed in faces Flinders St but traffic noise was hardly audible, and I am a light sleeper. Bed was not too soft which is my preference. One of the good thing about staying at MGallery hotels is that as a Platinum LeClub Accor, non-alcoholic beverages are free! :-) The overall decor of the room is simple yet tasteful. The hotel decor is very contemporary. Staff is pleasant enough although one could have the impression of them being snooty, which I am sure is probably not the case. Would I return? Absolutely.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, August 28, 2014
Dear HTCSydney
Thank you for sharing your fantastic review, we are thrilled to hear that we made a really good first impression and your stay was cosy. We do love to spoil our Platinum Le Club Members, after all your loyalty to our hotels is so much so why shouldn’t you be treated like royalty.
Our team are encouraged to be themselves, this also means that each and every interaction you have is genuine, I do know that when you return you will be remembered, our unique personalities will become familiar and your preferences will become our habits.
We look forward to seeing you again soon
Sincerely
Michelle Bradshaw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
202 reviews 202 reviews
57 hotel reviews
Reviews in 74 cities Reviews in 74 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed August 27, 2014

From check in to check out, service was excellent. Staff knew who we were and that we were part of a group involved in a wedding. The rooms are well equipped, quiet and comfortable. Everything needed was available. Our shower needed an extra clean on one section as a little mould started to appear, but it wasn't enough to make showering unpleasant. We had organised dinner for a large group in the restaurant which generally went well. An extra wait staff would have made service more efficient but the food was very good. Breakfast In the restaurant was also very good. The excellent staff, their friendliness and willingness certainly offsets any minor glitches

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, August 28, 2014
Dear judykbee

Thank you for choosing to share such a special occasion with us. It is so fantastic to read that our team took such great care of you.

We do appreciate your feedback regarding the cleanliness of your shower allowing us to address this problem promptly.

Although we do like to deliver a perfect experience every time for our guests it is great to read that the small glitches you experienced where overshadowed by our teams eagerness to please.

Thank you for sharing your review and we hope we will see you again soon.

Sincerely
Michelle Bradshaw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 24, 2014

I've stayed in many of the business hotels in Melbourne, but have often found them to be efficient, but not very cosy or personal. But on the recommendation of a colleague, I tried Hotel Lindrum for my last visit, and hugely appreciated their advice.
The facilities and rooms are typical business hotel (with quite large rooms), but what stood out for me was the personal service from the moment I walked in through the door. Rather than a large impersonal reception, it felt like walking into a large house, with an ambience that I'd not experienced in the large glitzy hotels south of the Yarra.
Normally, I hate eating alone in hotels, and will go out for a meal, but this time I enjoyed sitting at the bar with a light meal, and appreciating the conversation with the bar staff (not too intrusive, but didn't leave me feeling patronised). Great job.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, August 28, 2014
Dear Raymong
Firstly, a big thank you to your colleague for introducing us! We are so pleased to hear that you enjoyed your stay, it really sounds like you felt right at home. Your special mention of our friendly team is much appreciated – travelling alone can be lonely, but you can be sure when you stay at Lindrum we will keep you good company.

We hope we will see you again soon on your next visit to Melbourne

Warm Regards
Michelle Bradshaw
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Canberra, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 23, 2014

The Lindrom is a jewel that has the most friendly and helpful staff yet is sophistiacted in offering most of want you would look for in a much bigger and probably more expensive hotel. Yes Boutiuque hotels can work at a reasonalble price. Convenient to the main tourist spots in the CBD and to shopping in Collins Street. My wife and I have stayed twice and hope to do so many times again

Room Tip: The two rooms we had were both quiet - no great views but that hardly matters
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  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with MGallery Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, August 28, 2014
Dear GlennRees847

Thank you for sharing your experience with the travel community. Your kind mention of our friendly team is very much appreciated and we are so pleased to hear that you hope to visit again soon. There is no greater compliment than your loyalty, thank you.

We look forward to your return

Warm regards
Michelle Bradshaw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 18, 2014

We recently spent one night at the Hotel Lindrum in a superior room. The room was spacious and simply but tastefully furnished. Very comfortable bed with an assortment of pillows. Good quality toiletries and - very important - a decent hairdryer. Shower over bath plus a separate shower.
Breakfast was a small continental buffet plus hot can be ordered from menu - $35 for buffet plus one hot dish which is overpriced. Very comfortable bar with open fire. We noticed some rooms had newspapers hanging on door but we weren't offered a paper.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, August 28, 2014
Dear riverMelbourne

We are so pleased to hear that you enjoyed your recent stay with us at Hotel Lindrum. It is great to read also that you appreciated the quality inclusions and amenities we offer and I am sure you will agree they make all the difference.

Your feedback regarding breakfast is appreciated and we are currently working on a new offering which we know will be well received.

I am very sorry that you were not offered a newspaper, this is usually offered upon arrival to all guests however our team must have missed it on this occasion. We do also provide a selection of complimentary newspapers in our lobby each morning for guests who may not have selected a newspaper on arrival.

Thank you for sharing your feedback to assist us in providing a truly unique experience.

We hope we will have the pleasure of welcoming you back soon

Sincerely
Michelle Bradshaw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Lindrum Melbourne - MGallery Collection

Address: 26 Flinders Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#12 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#13 Luxury Hotel in Melbourne
#33 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Lindrum Melbourne - MGallery Collection 5*
Number of rooms: 59
Official Description (provided by the hotel):
Hotel Lindrum is a boutique style hotel that combines modern design with the ultimate in contemporary facilities and personalised service. Ideally located in cosmopolitan Melbourne, close to all fashion, dining, cultural and sporting precincts. ... more   less 
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Also Known As:
Lindrum Hotel Melbourne

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