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“Beautiful yes, but...” 4 of 5 stars
Review of Hotel Lindrum Melbourne-MGallery Collection

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Hotel Lindrum Melbourne-MGallery Collection
5.0 of 5 Hotel   |   26 Flinders Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #8 of 171 hotels in Melbourne
Esch-sur-Alzette, Luxembourg
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Beautiful yes, but...”
4 of 5 stars Reviewed November 4, 2013

Nice hotel with beautiful rooms. Hotel was in the course of a "soft refurb" of which we were made aware of at checkin. We had a room towards the side of the hotel facing the building next door so we did not have an outside view at all (making it difficult to even see if it is raining or not outside...) Room was quite noisy. You could hear next door neighbour's water running in the bathroom and the noise of the snooker table downstairs at night... However, the staff were very friendly and the level of service was appropriate. Breakfast even though very pricey was good. You might find better value breakfast in Degraves street just a few minutes down the road.

Room Tip: Ask for a room facing Flinders street. Sides are very close to buildings and rooms facing west are a...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne-MGallery Collection, responded to this review, November 21, 2013
Dear guest,

It is great to hear that you were happy with your room, friendliness of our team and your breakfast experience.

I apologise that you were disturbed by water running from your neighbours room. An issue we obviously need to investigate- thank you for bringing it to my attention.

Secondly I am sorry to hear that you were disturbed by noise from our billiards area on the ground floor. We do try to manage this at night as we realise that that not all of our guests wish to stay up late !

Once again thank you for your feedback and we hope to see you again when you are next in Melbourne.



Best wishes,

Anne Marie Lennon
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2013

My husband and I stayed here on an "escape" weekend.

We parked in the parking garage next door. The lack of drop off area out the front of the hotel wasn't a problem for us for that reason, but I can see why it would be for others.

The staff were lovely and attentive from the moment our hands touched the front doors. It was busy when we arrived but the staff made us feel like any question or request we had wouldn't have been too much for them.

When we booked online we asked for a quiet room on an upper floor and it is exactly what we got. The vaulted ceilings were stunning. We loved that there was a small petition at the end of the bed so that there was a TV area (hubby relaxed and watched sports). I lounged on the extremely comfortable bed and read on my kindle. When I finished the book I was reading I was able to head down to the lobby and use their free WiFi to download another.

The hotel was a comfortable walking distance to Federation Square, Swanson Street and other areas of interest to us when we weren't enjoying lying around our room. It was 40c outside when we visited so returning to a cool and comfortable room was a blessing.

Room Tip: Ask for a quiet room so that you are given one on the side of the hotel away from the parking garage...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne-MGallery Collection, responded to this review, November 21, 2013
Dear guest,

Thank you for choosing to stay at Hotel Lindrum for ‘your escape weekend’. I am really delighted that we lived up to your expectations.

It is a pleasure to hear that you found the service to be attentive from the moment you arrived.

It is also great that you enjoyed the features of your room and the hotel in general. It is hard to believe that it was actually 40 degrees. We are now back in the low 20’s! Typical Melbourne !

We look forward to your return visit when you next “escape”.

Best wishes,

Anne Marie Lennon
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 24, 2013

Personalized service at this gem of a boutique hotel makes it stand out. From the moment you enter, the warm friendly service is a notch above other establishments. Great location for proximity to Collins St and the bars and restaurants of Flinders Lane. The foyer, restaurant and sitting room are great spaces with high ceilings and interesting decor. Some might say it is becoming slightly shabby chic, fair perhaps for the rooms, but I'm told they are being slowly refurbished. (I was told this on check in as a preemptive apology for any noise - there was none). The rooms are large, again with high ceilings which gives a nice sense of space. The bed was comfortable, a queen only and the bathroom also well sized. The only thing that was small was the TV but that hardly matters. Lovely toiletries, great linen and friendly but slick service adds up to a nice choice. Watch for some noise on the first floor from the mezzanine style architecture.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne-MGallery Collection, responded to this review, November 12, 2013
Dear guest,

Thank you for your wonderful feedback!

Just to clarify we are in fact in the middle of a rooms refresh which will be completed by early December. We have had no noisy works which is positive.

It is also great to hear that you appreciated the detail of the toiletries and the linen.

We look forward to welcoming you back.

Best wishes,

Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2013 via mobile

I stayed in a superior room & loved it.
The location is perfect, close to great restaurants, shopping & gardens.
The room was very well presented with soaring ceilings.
The bed was very comfortable as were the pillows.
The bathroom had 2 choices of shower heads over the bath.
Often the small details leave the lasting impression. In this case it was the Appelles Apothecary toiletries, T2 herbal teas & free wifi.

I gave the Lindrum 4 stars as my room overlooked the car park which was quite a wind tunnel. I didn't realise that the trains & trams went til way after midnight.

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLindrum, General Manager at Hotel Lindrum Melbourne-MGallery Collection, responded to this review, November 12, 2013
Dear guest,

We really appreciate your comments! Thank you and we hope to see you again soon.

Best wishes,

Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Lindrum Melbourne-MGallery Collection

Address: 26 Flinders Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
#7 Business Hotel in Melbourne
#8 On the Beach Hotel in Melbourne
#8 Luxury Hotel in Melbourne
#14 Family Hotel in Melbourne
#15 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Lindrum Melbourne-MGallery Collection 5*
Official Description (provided by the hotel):
Hotel Lindrum is a boutique style hotel that combines modern design with the ultimate in contemporary facilities and personalised service. Ideally located in cosmopolitan Melbourne, close to all fashion, dining, cultural and sporting precincts. ... more   less 
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Also Known As:
Lindrum Hotel Melbourne

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