This is one of the nicest places to stay in this part of Melbourne. The lobby, lounge and restaurant are gorgeous - I wish I'd had more time to just hang out there rather than having to rush off elsewhere. Rooms are elegantly decorated and breakfast was fabulous. The only "off-note" was the reception staff who seemed less than thrilled to be there. The atmosphere was more multi-chain hotel than luxury boutique. Thankfully this did not extend to other staff around the hotel who were polite and friendly and seemed genuinely happy to see me.