My partner and I stayed 3 nights in an executive suite which comes with complimentary club access. First strange thing was that it was located on the 1st floor and the club lounge is located on the 4th floor (mmhhh), then the fact that being on the 1st floor you can hear the lobby noise, phones ringing etc. Not what you expect when you pay for a suite.
The suite is beautiful, the furnishings modern and comfy, the bed is huge. Great towels and bathrobes. Big negative was lighting. No dimmer in the bathroom so either full light or no light - not fun when sitting in the spa relaxing and not enough light over the couch so if you want to read it's too dark. Also no safe in room as yet.
The "teaser" of having a balcony but not being allowed to use it was not much fun. Because most of the rooms face inwards you want to be able to go "outside".
Club lounge was a very poor effort. The food variety was laughable, whether breakfast, afternoon tea or pre dinner drinks and the seats aren't that comfortable.
I know the hotel has only been open for a few months but in order to be competitive with the other 5 star hotels in Melbourne it has a lot of work to do. I hope they listen to their clients and the feedback they receive to improve.
I wouldn't stay again in a hurry but if they make the improvements then perhaps in the future.
- Also Known As:
- Intercontinental Melbourne The Rialto Hotel
- Intercontinental Melbourne The Rialto Hotel Melbourne
- Intercontinental Melbourne
- Official Description (provided by the hotel):
- Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more less
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