Loved my stay here.
Service - cannot fault it. Asked by 2 separate staff on my way in if they could assist with my bag and then the check in person did too. Quick and easy check in.
Room - King Deluxe on 9th floor facing atrium. It is above the atrium roof so cannot look down into atrium but liked the rooftop view for the natural light.
Well appointed room, decent size and functional work area. Love love love the bed - it was just perfect and made for a great night sleep. Decent bathroom and amenities. Nice to see a more gourmet mini bar too (though there is a Haigh's right as you walk into the hotel!). Quality black out curtains. Room was very clean.
Noise - what noise?? Was near the lifts and can't remember hearing any noise.
Room Service - room service menu is the same as the Alluvial Restaurant. Was not slow to arrive and was of a high standard.
My only advice to the hotel is that if you are going to leave an Ambassador letter then it should match what you provide! Letter says fruit, chocolate and water. Was actually a platter of dried pineapple, paw paw and raisin/ muscatel and water only (no chocolate). Can't say I enjoyed it - a fresh fruit plate would be much more preferable.
Overall though - quality hotel, excellent staff and would highly recommend.
- Official Description (provided by the hotel):
- Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more less
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- Also Known As:
- Intercontinental Melbourne The Rialto Hotel Melbourne