Awesome hotel. From the outside it doesn't look like much, but the inside is beautiful. The service is great, very friendly and helpful staff. The Buffett breakfast don't have a lot of variety for what they charge. The room service on the other hand is reasonably priced. Very convenient location. Just a 10mins walk across the bridge to Crown Casino and Docklands and DFO is also close by. Would definitely recommend and stay there again next time when in Melbourne.