Where to start?
The first room we were given was filthy. The window blinds were 2-4cm smaller than the windows, the bedding was ripped and the towels were grubby. We use much better and cleaner towels to bath our dogs. Ok so we complained and were given a superior room, at an additional cost. It wasn't much better, there was flaking paint on the wall, the bedding was just as grubby.
We were there four nights, we only had the room serviced once in the four nights, so towels were not replaced, bins not emptied, toiletries not topped up and toilet not cleaned.
The room was heated via central heating radiators, these squealed constantly, obviously needed the air bleeding, but it meant no sleep. The staff were not interested in hearing any complaints.
Breakfast was included ($6 extra for a cooked breakfast), we only went for breakfast on one of the four mornings, it was disgusting. Looking round the breakfast room most plates were hardly touched - you'd think plate going back hardly touched would give a hint the the cook??
I'd be put off ever staying at an IBIS hotel after this experience.
- Official Description (provided by the hotel):
- Built in 1926, the ibis Styles Kingsgate Hotel, like Melbourne, provides a traditional European charm and service, together with modern facilities. Comprising of 171 rooms, equipped with wireless. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Orbitz, Priceline, Travelocity, Tingo, BookingOdigeoWL, Despegar.com, getaroom.com, Hotels.com, HotelTravel.com, TripOnline SA, Otel, Venere and Agoda so you can book your ibis Styles Kingsgate Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- All Seasons Melbourne
- Accor Kingsgate Hotel