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“Good location, average hotel room” 3 of 5 stars
Review of ibis Melbourne

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ibis Melbourne
3.0 of 5 Hotel   |   15-21 Therry Street, Melbourne, Victoria 3000, Australia   |  
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Hotel amenities
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Free Breakfast Offer
Ranked #70 of 171 Hotels in Melbourne
Arnhem, Netherlands
Top Contributor
144 reviews 144 reviews
62 hotel reviews
Reviews in 66 cities Reviews in 66 cities
91 helpful votes 91 helpful votes
“Good location, average hotel room”
3 of 5 stars Reviewed January 26, 2014

We loved the location of the hotel. Very near to Victory Market, an ideal spot for breakfast at one of the deli's.
The rooms are not very big, but everything you need is there. Wifi is only free in the lobby. So we bought wifi access. The wifi on the room worked very well.
In the morning there were always taxi's waiting, so perfect to take us to the bus towards the airport. Overall, an average hotel great for a good night sleep after some sightseeing in Melbourne.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovani S, Manager at ibis Melbourne, responded to this review, January 29, 2014
Dear Dekpau,

Thank you for choosing to stay with us recently and taking the time to post your feedback.
It is pleasing to read that you enjoyed your stay with us and had a great time in Melbourne.

We look forward to welcoming you back at Ibis Melbourne in the near future.

Sincerely,


Giovani Sayuti
Assistant Manager
Email: h1564-dm05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,137 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 25, 2014

Overall we found the hotel to be clean, friendly staff and in a good location BUT when you are in Melbourne in January you need air conditioning.
9th floor room and you can't even open a window!! This was during the heat wave. Front desk staff merely commented that everyone was complaining about the air conditioning not working.......no offers of any compensation! And it was not like other accommodation was easy to get during the Aust Open.
Overall, what was meant to be a relaxing few days in Melbourne was spoilt by lack of sleep and having nowhere cool to return to during the day or at night.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed January 23, 2014

The Air-Conditioning system was very poor and failed to cool the room. The Bar Fridge was a TOY type and this also failed to even cool our drinks for the next days outings, It would have been nice to be-able to prepare our own sandwiches for our days out, but apart from two cups and a teaspoon and a kettle that was all the room had to offer.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 23, 2014

Its sort of a budget hotel, very close to Victoria Market which is a landmark in Melbourne.
The staff was extremely friendly, made the check-in process very smooth and gave us few suggestions on restaurants and to do stuff. The best part about the hotel was its close proximity to the victoria market, we went for the wednesday night market upon the hotel concierge's recommendation and must say it was worth the time.
The rooms were just about OK, mainly asian restaurants around it on swanston street. It is a good 1-2 km walk to the main Federation square so recommended to take a tram unless you want to explore the various streets. Ibis does not exactly come in the CBD region but just on its outside towards the opp side of fed square. There are a few trams running close to the hotel

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovani S, Manager at ibis Melbourne, responded to this review, January 29, 2014
Dear Sahil146,

We very much appreciate your comments regarding your stay at the ibis Melbourne. It is pleasing to note that you enjoyed your stay with us and found the team friendly and helpful.

Thank you for also mentioning our proximity to tourist attractions around the Hotel. Queen Victoria Market is certainly a great place to go and well worth a visit.

We look forward to welcoming you back in the near future and I trust you next stay will be as enjoyable as your previous one.

Sincerely,


Giovani Sayuti
Assistant Manager
Email: h1564-dm05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rotherham
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 22, 2014

The hotel is in a good location at the top of Swanston street for visiting Melbourne.its clean,modern and the rooms have everything in them thats needed to make your visit pleasant.At the moment though there is major building work being done at the side of the hotel and some noise can be heard through daylight hours.The staff were always helpful and welcoming and the bar area is also clean and modern,All in all the hotel is an ideal base for visiting Melbourne and i did not have any negatives to say about it.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovani S, Manager at ibis Melbourne, responded to this review, January 29, 2014
Dear holly1958,

We very much appreciate your comments regarding your stay at the ibis Melbourne. It is pleasing to read that overall you enjoyed your stay with us and found the team friendly and welcoming.

I do apologise for the inconvenience caused with the construction next to the Hotel and impact your stay with us. Please rest assured that we are working closely with the construction company to minimise the noise.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Giovani Sayuti
Assistant Manager
Email: h1564-dm05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich
Top Contributor
77 reviews 77 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 19, 2014

The hotel itself it just an average hotel, one step above a Travel Lodge. It was clean and comfortable and well appointed for Victoria Market and the main attactions and trams. No room service. The reception staff were good and a special mention has to go to Penny who was outstanding - very presentable, polite, efficient and helpful.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giovani S, Manager at ibis Melbourne, responded to this review, January 29, 2014
Dear helloitsonlyme,

Thank you for taking the time to review your recent stay with ibis Melbourne.

I have shared your positive feedback with the team, especially Penny. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Giovani Sayuti
Assistant Manager
Email: h1564-dm05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Melbourne

Address: 15-21 Therry Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#47 Business Hotel in Melbourne
#50 Family Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Melbourne 3*
Number of rooms: 250
Official Description (provided by the hotel):
ibis Melbourne is well located within easy walking distance of the famous Queen Victoria Markets, the legendary Lygon Street restaurant precinct and the Melbourne Central Shopping district. Fully refurbished and boasting a fresh new look, ibis Melbourne features 250 rooms, including one and two bedroom apartments, a vibrant restaurant and bar, plus internet access and conferencing facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Priceline, Cheap Tickets, getaroom.com, HotelTravel.com, Agoda, Despegar.com, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your ibis Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Melbourne

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