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“Fantastic quality for the price” 4 of 5 stars
Review of ibis Melbourne

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ibis Melbourne
3.0 of 5 Hotel   |   15-21 Therry Street, Melbourne, Victoria 3000, Australia   |  
Hotel website
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Hotel amenities
Special Offer
Free Breakfast Offer
Ranked #70 of 171 Hotels in Melbourne
Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Fantastic quality for the price”
4 of 5 stars Reviewed March 14, 2013

This is a lovely place to stay on the edge of the CBD near the Victoria Market. Close to tram lines and couple of minutes walk to Melbourne Central train station. Staff are friendly, rooms clean and tidy. Only problem is the lack of parking available. Self parking means parking around other side of block and carting luggage around to hotel.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 27, 2013
DearKatlady8,

Thank you for taking the time to review your recent stay with Ibis Melbourne.

It is pleasing to read that overall you enjoyed your stay. I would like to apologise for the issue you experienced with the parking. As with many Melbourne hotels car parking is very limited, however we do reccomend a car parking building which is near by.

Thank you once again for sharing your experiences and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,


Jayesh Bala
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Rochdale, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2013

what a lovely hotel large clean comfortable room, location was great, part way through our stay my husband took ill, and we would like to thank the assistant manager and her staff for their help and support at, what was a very difficult time,, they were friendly,calm and very professional, and the hotel was great as well. Thank You

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 21, 2013
Dear Carole s,

Thank you for taking the time to share your feedback on your recently stay.

It is pleasing to note that you enjoyed your stay and found the team friendly and helpful.

We look forward to welcoming you back in the near future.

Sincerely,


Jayesh Bala
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 12, 2013

We stayed four nights here and found the location and the hotel most suitable on our visit to Melbourne. The room was very quiet, in fact, so quiet it was a little unnerving :-). The rooms were clean and serviced daily. Our room had no view but I have no complaints about this. We had a great deal and I would stay again with no hesitation. My only niggle was that it would have been better to have a sliding door in between the living area and bedroom to make it easier to use the bathroom. The staff were very helpful and if you want to use the public transport system they can loan you a 'myki' which you can load money on for the trams, buses etc. The free wifi worked a treat and more hotels should do this. We did not find the bed too comfortable but this would be a personal choice, I guess. Very happy with the clean and friendly surroundings.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear XR6girl,

We very much appreciate your comments regarding your stay at the ibis Melbourne. It is always a pleasure to receive positive feedback.

Thank you for pointing out some key features that I know that our future guests will find helpful.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 12, 2013

What a surprise!. I have stayed in many 5 star hotels in Melbourne, and loved them all, but found the location of Ibis better (only 100 meters to Vic Market) and the quality of the bed and the rooms, now that they have had their refurb, to be right up there with the best. Staff also were great, very accommodating, polite and prompt. I would choose it again when staying in Melbourne.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear VickiVN,

Thank you for taking the time to review your recent stay with us.

It is pleasing to read that you enjoyed your stay and comfort of our brand new ibis Sweet Bed. We installed all the new ibis Sweet Beds during February and March and have had some great
comments.

We are looking forward to welcoming you back soon.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 stars Reviewed March 9, 2013

Excellent location for CBD stay. Clean & comfortable rooms. Great value. Used our free night (A/Plus club). Friendly & helpful staff who allowed us complimentary late check out to suit our flight. Computer in foyer for guests(free use) very convenient. Some traffic noise at night (1st floor room stay). Will definately stay again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear Holiday481,

Thank you for you for taking the time to review your recent stay with us. It is always great to receive positive feedback from our Accor Advantage Plus members.

I agree with ibis web corner is very handy and has printed a many boarding passs.

Thank you once again and we look forward to welcoming you back soon.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2013

I won a trip to Melbourne and therefore did not book my accommodation, but could not be more pleased! Room was a comfortable size, bathroom nice and clean and reception extremely friendly and helpful! Good location by the markets and convenience stores.

When I come back I will definitely stay here again! Once again I commend the staff, for making our short trip so enjoyable!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear PerthGirlKathy,

Thank you for your positive review of ibis Melbourne, it is greatly appreciated.

We look forward to welcoming you back in the near future.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Melbourne

Address: 15-21 Therry Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Melbourne
#48 Family Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Melbourne 3*
Number of rooms: 250
Official Description (provided by the hotel):
ibis Melbourne is well located within easy walking distance of the famous Queen Victoria Markets, the legendary Lygon Street restaurant precinct and the Melbourne Central Shopping district. Fully refurbished and boasting a fresh new look, ibis Melbourne features 250 rooms, including one and two bedroom apartments, a vibrant restaurant and bar, plus internet access and conferencing facilities. ... more   less 
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Also Known As:
Hotel Accor Melbourne

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