We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good staff and central place to stay” 4 of 5 stars
Review of ibis Melbourne

Save Saved
You added ibis Melbourne to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
ibis Melbourne
3.0 of 5 Hotel   |   15-21 Therry Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Stay 2 Save 20%
Ranked #61 of 171 hotels in Melbourne
New Zealand
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Very good staff and central place to stay”
4 of 5 stars Reviewed March 12, 2013

We stayed four nights here and found the location and the hotel most suitable on our visit to Melbourne. The room was very quiet, in fact, so quiet it was a little unnerving :-). The rooms were clean and serviced daily. Our room had no view but I have no complaints about this. We had a great deal and I would stay again with no hesitation. My only niggle was that it would have been better to have a sliding door in between the living area and bedroom to make it easier to use the bathroom. The staff were very helpful and if you want to use the public transport system they can loan you a 'myki' which you can load money on for the trams, buses etc. The free wifi worked a treat and more hotels should do this. We did not find the bed too comfortable but this would be a personal choice, I guess. Very happy with the clean and friendly surroundings.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear XR6girl,

We very much appreciate your comments regarding your stay at the ibis Melbourne. It is always a pleasure to receive positive feedback.

Thank you for pointing out some key features that I know that our future guests will find helpful.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,064 people have reviewed this hotel

Traveler rating
    226
    558
    224
    41
    15
See reviews for
296
322
122
159
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 12, 2013

What a surprise!. I have stayed in many 5 star hotels in Melbourne, and loved them all, but found the location of Ibis better (only 100 meters to Vic Market) and the quality of the bed and the rooms, now that they have had their refurb, to be right up there with the best. Staff also were great, very accommodating, polite and prompt. I would choose it again when staying in Melbourne.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear VickiVN,

Thank you for taking the time to review your recent stay with us.

It is pleasing to read that you enjoyed your stay and comfort of our brand new ibis Sweet Bed. We installed all the new ibis Sweet Beds during February and March and have had some great
comments.

We are looking forward to welcoming you back soon.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 stars Reviewed March 9, 2013

Excellent location for CBD stay. Clean & comfortable rooms. Great value. Used our free night (A/Plus club). Friendly & helpful staff who allowed us complimentary late check out to suit our flight. Computer in foyer for guests(free use) very convenient. Some traffic noise at night (1st floor room stay). Will definately stay again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear Holiday481,

Thank you for you for taking the time to review your recent stay with us. It is always great to receive positive feedback from our Accor Advantage Plus members.

I agree with ibis web corner is very handy and has printed a many boarding passs.

Thank you once again and we look forward to welcoming you back soon.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 8, 2013

I won a trip to Melbourne and therefore did not book my accommodation, but could not be more pleased! Room was a comfortable size, bathroom nice and clean and reception extremely friendly and helpful! Good location by the markets and convenience stores.

When I come back I will definitely stay here again! Once again I commend the staff, for making our short trip so enjoyable!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 14, 2013
Dear PerthGirlKathy,

Thank you for your positive review of ibis Melbourne, it is greatly appreciated.

We look forward to welcoming you back in the near future.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 2, 2013

This hotel is in a great location in the CBD in Melbourne and very close to the Queen Victoria Market. However, we were placed near the elevator which was very loud. I had a sofa couch that was concave and fairly uncomfortable. Our air conditioner did not appear to be working properly. This was a clean hotel and the staff was very friendly.

Room Tip: Ask to not stay near the elevator
See more room tips
  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JadeIbisMelbourne, Manager at ibis Melbourne, responded to this review, March 3, 2013
Dear Anoah,

Thank you for taking the time to review your recent stay with ibis Melbourne.

It is pleasing to read that overall you enjoyed your stay and found our team friendly. I would like to apologise for the issues you experienced with the sofa bed and air conditioning. I would like to have our maintenance team attention these issues. Could please contact me directly and advise the room number you stayed in? My details are below.

Thank you once again for sharing your experiences, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,


Jayesh Bala
Rooms Division Manager
Email: Jayesh.BALA@accor.com
Phone: 03 9666 0000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to ibis Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Melbourne

Address: 15-21 Therry Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#41 Family Hotel in Melbourne
#53 Business Hotel in Melbourne
#61 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Melbourne 3*
Official Description (provided by the hotel):
ibis Melbourne is well located within easy walking distance of the famous Queen Victoria Markets, the legendary Lygon Street restaurant precinct and the Melbourne Central Shopping district. Fully refurbished and boasting a fresh new look, ibis Melbourne features 250 rooms, including one and two bedroom apartments, a vibrant restaurant and bar, plus internet access and conferencing facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, ACCOR, Agoda, Expedia, Travelocity, Cheap Tickets, Hotels.com, Tingo, Otel, Priceline, BookingOdigeoWL, getaroom.com, TripOnline SA and Venere so you can book your ibis Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Melbourne

Owners: What's your side of the story?

If you own or manage ibis Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.