The Grand Hyatt is an outstanding hotel. The service was excellent in every aspect. Every single staff member I interacted with was at the top of their game. From valet to reception, concierge to housekeeping. The special touches were subtle but made the stay. From the moment we stepped out of the car till the moment we left, an impeccable stay.
The room itself was spacious and well thought out with a king size bed, couch and work area all facing a large window capturing views of the skyline. The bathroom is perfect, marble throughout with a separate shower and tub. Friends of ours were staying in a suite, so I took a look through. Similar decor to the King room, but more than double the size with an extra bathroom and walk in robe. Separate bedroom and living.
I had two of the most restful sleeps in months here - although we did sleep in till 11am one morning because the curtains are so effective! The room was completely dark even at that time of the day.
The gym was one of the best I have come across in a hotel. On par with the JW Marriott Marquis in Dubai. The pool is indoor, which I am not a real fan of. But this is Melbourne. I did see one guy doing laps, although they are very short laps due to the size of the pool!
I don't often give 5/5 on tripadvisor, but I am very happy when I can. An excellent hotel stay from start to finish, I cant praise the Grand Hyatt highly enough. They've got it right.