Have stayed GH Melbourne before and can say that we enjoyed our second visit. The buffet breakfast with unlimited tea & coffee is incomparable & the service staff are friendly & courteous.
My only gripe was that we had an adjoining room & could hear the neighbours in the next room talking into the wee small hours & when we arrived for coffee the second morning were unaware that there was a wait for tables into the dining room so decided on a coffee-to-go ordered at the bar instead. When I booked my reservation by phone the operator could not locate my gold passport membership & upon check-in I discovered the membership was in my husbands name therefore we couldn't use the rewards as the booking had been made in my name - had we received a membership card we would have known this!
Having said this we would not hesitate to recommend the Hotel or stay again!