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Grand Hyatt Melbourne: Traveler Reviews

5.0 of 5
123 Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
Hotel amenities
Grand Hyatt Melbourne
Ranked #19 of 195 hotels in Melbourne
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524 reviews from our community

Traveler rating
    268
    171
    60
    14
    11
See reviews for
Families
70
 
Couples
172
 
Solo
14
 
Business
157
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Napier, New Zealand
Reviewer
3 reviews 3 reviews
“Great Location”
5 of 5 stars Reviewed March 13, 2013

We stayed a long weekend at the Hyatt. It is very centrally located and an easy walk to fabulous shops. The room and bathroom were spotless, great views, lots of coathangers, nice room service meal. Very comfortable King size bed and soft pillows. We forgot our toothpaste, thankfully there was a little tube in the bathroom. They even booked me a hair salon appointment. Nothing bad to say about this hotel. Thanks Hyatt.

Room Tip: Go to a higher floor for the view!
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review
March 21, 2013
Dear Mausy_13,
It was a pleasure having you stay with us, and great to read that you enjoyed your Grand Hyatt experience. We would love to welcome you back again soon – and please let our staff know if there is something you need to make your stay more comfortable whilst you are staying with us, we’re here to help!
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Derby, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed March 12, 2013

Good location in Melbourne everything was good. The location was superby central for everything Melbourne has to offer and very handy to walk to the tennis, which was the reason for the visit. The restaurant was excellent with a good selection of quality food at all times.
Melbourne was a little dissapointing though as it seemed too quiet. I was pleased that we had reason to be in the area or i would have been dissapointed to have travelled that far for so little entertainment.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review
March 21, 2013
Dear David D,
It’s great to read you enjoyed staying with us, however it is disappointing to read that you didn’t enjoy your overall Melbourne experience. Melbourne has a thriving theatre scene, and a great selection of world class restaurants and bars to explore, as well as great galleries and concert venues if that is more your scene. If you do choose to visit Melbourne again, please have a chat with our Concierge team, who can help you find the activities which will make Melbourne come alive for you – it really is a great city to explore & discover.
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1 review
“Fantastic experience”
4 of 5 stars Reviewed March 11, 2013 via mobile

We stayed at this fantastic hotel for three days as a "girlie" weekend away. The staff are all extremely courteous, welcoming and professional. Great location within walking distance to shops and restaurants. Fabulous room and comfortable beds and great bathroom with a "real" hair dryer! Beautiful views from our room and considering it was the Moomba weekend, extremely quiet. Well appointed gym and pool area as well. Will definitely be back!

Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review
March 21, 2013
Dear Lisa S,
Great to read you and your friends had a great time on your weekend away with us, and enjoyed the little extra touches of luxury in the rooms such as June Jacobs amenities and a quality hairdryer! We’d love to welcome you all back next time you decide you need a girls retreat in Melbourne!
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surrey
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Difficult to fault this hotel.”
5 of 5 stars Reviewed March 9, 2013

Great location in Collins St., just by Federation Square. You can walk to every attraction in Melbourne fro here or for the far places get the free circular route tram no 35, runs every few minutes. Well appointed, comfortable rooms with fantastic views of the City. Service excellent.

Room Tip: Get the club room deal as you get an excellent breakfast and canapes and drinks in the evening, all...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask kalathosman about Grand Hyatt Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review
March 21, 2013
Dear kalathosman,
Thank you for taking the time to review your stay – and we would have to agree, Grand Hyatt Melbourne is in a great location for exploring everything Melbourne has to offer. We hope you choose to stay with us again next time you visit our vibrant and exciting city.
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Great weekend away”
4 of 5 stars Reviewed March 8, 2013

We stayed in the Grand Hyatt for 2 nights... The rooms were a little small, but very nicely decorated!. We had access to the Grand Club for the 2 nights, and found that to be fantastic... Pre Dinner drinks were fantastic, with plenty of choice. The canapes were also lovely, but found that it was a bit weird having small desserts on offer when it was pre dinner canapes? Breakfast was continental only, but the selection was brillant. It was in a great location and easy walking distance to everywhere.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review
March 21, 2013
Dear 19thjuly,
Wonderful to hear you enjoyed your stay with us. Booking a room with Grand Club access definitely gives your stay an extra luxurious touch, and sitting in the Grand Club looking out over Melbourne with a glass of something nice is a lovely way to start your evening! We hope to welcome you back soon.
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Additional Information about Grand Hyatt Melbourne

Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Grand Hyatt Melbourne Hotel
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Melbourne
#16 Business Hotels in Melbourne
#20 Family Hotels in Melbourne
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Come and discover a Melbourne icon. Stunning new guest rooms at Grand Hyatt Melbourne complete a journey of total transformation into the city’s centre of luxury. Grand Hyatt Melbourne hotel is located at the top end of prestigious Collins Street in the centre of CBD, the business, shopping, theatre and restaurant district. The hotel is also within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites and extensive meeting and event facilities. The recent transformation of the hotel has seen it completely revitalized with spectacular new upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as the addition of an exclusive retail environment and innovative events venue, the residence. Guest rooms feature a brand new design concept that enhances the hotel’s uninterrupted Melbourne city views. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe complimentary breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. For weddings our hotel offers a range of romantic rooms for your special day.Grand Hyatt Melbourne also offers all guests’ access to City Club Health & Fitness and exclusive spa treatments and massages at our Sanctuary Day Spa. ... more   less 
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