Just returned from a Convention in Melbourne where we stayed at the Grand Hyatt and also held the convention there.
Beautiful hotel, my room was on the 19th floor, massive window that had a great view of Collins St and the city.
The staff were amazing, so attentive at all times.
I had read some not so good reviews before going and they have either sorted out a lot of their issues or we were just lucky.
From Breakfast in the morning to the dinner at our Gala Ball, all the food was fabulous, did not have one bad meal, all beautifully presented.
If I had to complain, their coffee sucked but in Melbourne a great cup of coffee is always just around the corner.