I shared a two bedroom apartment with 3 adult family members. The check in was good although there was a little confusion over the parking but was quickly sorted out. We were very impressed when we walked in the room. It was spacious, very clean, amazing view from the 15th floor and everything you could need for a longer stay. We couldn't close the door in the second bedroom because of the bed, which could be unacceptable for some occupants.
We were able to catch up on our laundry after 3 days on the Great Ocean Road, but beware of the hotel supplied laundry detergent - unfortunately we ruined my son's cargo shorts and my jeans, which we only discoverd a few days later. We had problems with the in room internet service, speed was vertually non existent and I tried to use the hotel computer in the lobby after midnight because I had some business to finish, but the screen was locked and I went to the front desk and called for attention but seems there was nobody around. I went back upstairs and called by phone and the night clerk answered and I took a new password and username but it was still way too slow. I complained next morning on checkout and instead of being charged for 3 hours internet I was only charged for one.
Loved the location, close to South Bank and walking distance to the shopping area and would stay here again if I was to visit Melbourne.
- Official Description (provided by the hotel):
- Year remodeled - 2008/9. Best Western Riverside Serviced Apartments are located in the CBD of Melbourne and offer two types of accommodations. Riverside annex apartments described as the annex rooms when booking are located on the corner of Flinders and Highlander Lane situated on the first, second and third floors, just near our reception in Highlander Lane. All apartments in this building are one bedroom. Both riverside and the annex rooms are conveniently located at the historic and entertainment end of the city, just minutes walk to crown casino, Melbourne exhibition and convention centers, aquarium, Southbank restaurants, observation deck and Etihad Stadium. ... more less
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- Also Known As:
- Best Western Riverside Apartments Hotel Melbourne
- Best Western Melbourne
- Best Western Hotel Melbourne