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“Fantastic” 5 of 5 stars
Review of The Sebel Melbourne Flinders Lane Apartments

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The Sebel Melbourne Flinders Lane Apartments
4.0 of 5 Hotel   |   321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments) (Melbourne CBD)   |  
Hotel amenities
Ranked #11 of 172 hotels in Melbourne
Lismore, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Fantastic”
5 of 5 stars Reviewed August 16, 2013

We spent three nights here in a double apartment with our adult children. We all absolutely loved it. The decore and furnishings were beautiful. It had all the modern conveniences including a great gourmet kitchen and dining area. The location of this hotel is just perfect, within walking distance to retail outlets, cafes, restaurants, information centre and trams. Can't wait to go back again. Would highly recommend this hotel.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, September 4, 2013
Dear skyview431, Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to hear that you and your family enjoyed your stay in these wonderful apartments. I cant think of a better location for exploring all that Melbourne has to offer. Again, we thank you for your review and recommendation.
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253 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Shell Cove, Australia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 7, 2013

Right in the hub of the lane ways of Melbourne's CBD is a treasure of hideaway. We stayed in a one bedroom Apartment on the 9th floor, beautifully decorated in lush fabrics and gorgeous furniture, there was a little foyer that opened onto a dining room with a fully kitted out little kitchen with banquette seating. Lounge area had a flat screen tele and a writting desk again beautifully appointed with leather and carpets and lush window treatments. But the killer was the bedroom with the ceiling high bed head and king size bed, another flat screen tele and an adjoining dressing room and large ensuite. Reception staff were charming and called up and inquired as to our happiness with the apt ( how nice?) we were also allowed early checkin ( 10.00 am... again how nice?) We are absolutely going to be coming back, loved it! Why would you settle on a room if you can have all this?

Room Tip: No complaints...apartment was perfect!
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, August 16, 2013
Dear oceanroad4,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. As you can imagine, a great deal of hard work has gone into the refurbishment of this property, which we are very proud of. The staff always go that extra mile to ensure that all guests have a fabulous stay. They will be thrilled with your comments, as it makes all that hard work and dedication all worthwhile.
Again we thank you and look forward to welcoming you again soon.
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Burleigh Heads, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 7, 2013 via mobile

I stayed here for 4 nights & couldn't complain about a single thing! Gorgeous rooms, fabulous location, very helpful staff & stunning hotel. I had a 1 bed suite which was the most beautiful suite I have ever had. It had great cooking facilities, huge lounge area with queen size pull out couch & the seperate king size master suite with walk through robe & oversized bathroom was just to die for. I could walk absolutely every where but could also get a tram very close by if needed or a very short walk to Flinders st train station. Would recommend this hotel to anyone & everyone.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, August 14, 2013
Dear FiiFii84,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. It is great to hear that you enjoyed your stay so much. We agree - a perfect location for exploring everything Melbourne has to offer.
Again, thank you for your review and for the recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 24, 2013 via mobile

Overall, this hotel is really nice ! I love it !
Clean, strategic, nice staffs.
But unfortunately, when i was there, on of the lifts was out of order. So we had to wait for a long time.
But i recommend this hotel for u and ur family ! Nice place to stay :)

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, July 25, 2013
Dear Crazylil,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are please to read that you enjoyed your stay. Upon checking with the General Manager, there were no reports of a lift being out of order for a period of time. We do apologise and hope that the delays did not inconvenience you too much.
Again we thank you for your review and your recommendation and look forward to welcoming you back soon.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 20, 2013

I stayed here for 7 nights with my wife and two boys aged 3 & 5. The rooms are amazing we were blown away by the detailed finish and furnishings. The kitchenette was so handy as we could save on buying food for every meal. Location is outstanding, walking distance to many things. The reception girls were very nice, happy and warming. They invited our unexpected early arrival and took our bags while we took to the streets for a walk and coffee. Highly recommend, we are already planning our return trip

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, July 25, 2013
Dear nict079,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that you and your family enjoyed your stay so much. We agree - a fabulous spot to explore everything this great city have to offer.
Again, we thank you and look forward to welcoming you and your family back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2013 via mobile

My wife and I stayed here on our honeymoon and were certainly not disappointed as we walked into our room for the first time. Very classy and luxurious layout. Service from reception was very good with prompt room service when needed. These apartments are close to everything in the city with restaurants and cafes just down the lane. Some restaurants and cafes are also discounted so make sure you speak to reception when wining and dining. Very close to team stations too. All up. Highly recommended.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, July 17, 2013
Dear Sammios,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. Congratulations on your wedding. It certainly looks like you are having quite a tour around Australia for your honeymoon! So pleased to hear that you enjoyed your stay. We agree - such a great spot to stay in and explore everything that Melbourne has to offer.
Again, congratulations on your wedding.
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Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 7, 2013

We needed a holiday and wanted to get to see the Monet exhibition at the same time so when selecting a place to stay an apartment was our first choise. These apartments are wonderful. We stayed in a one bedroom apartment so had a bedroom (with en-suite), lounge, kitchen/ dining and entry hall. The kitchen was well appointed with stove top and microwave and all the crockery and cutlery that is necessary. The toasted and the jug are there also. The beds are comfortable and the suite was spotless. They only service every 4 days for long term stays but that didn't matter as they brought up new towels on request. The Apartments are so close to the bustle of Melbourne but just out of the way so one can retire when needed. the staff are really helpful and so nice. The welcome when you entre after a day in the City just reinforced that thisa is a great place to stay. We will be back.

Room Tip: The street can be a bit noisy in the morning so upper floors are better.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, July 10, 2013
Dear Bruce M,
Thank you for taking the time to post your review after your stay at Grand Mercure Flinders Lane. We are delighted to read that you enjoyed your stay. All the staff take a great pride in their work. It is made all the more worthwhile when we receive feedback like your.
Again, we thank you and look forward to welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Sebel Melbourne Flinders Lane Apartments

Address: 321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Melbourne
#11 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#46 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Melbourne Flinders Lane Apartments 4*
Official Description (provided by the hotel):
The Sebel Melbourne Flinders Lane was completely refurbished in September 2011, when it celebrated its 90th anniversary. The refurbishment design philosophy drew inspiration from the early "fashion house" days with a view of creating an expression of sophisticated elegance, through an individual design concept that would remain unique to The Sebel Melbourne Flinders Lane. The result has turned this "all suite" apartment building into a market leading boutique hotel. Presented is a contemporary range of sophisticated one bedroom suites that infuse modern design philosophies with the architectural and historical heritage of the building. Archival Melbourne scenes are displayed in the black and white artwork that adorn the corridors, evolving into a celebration of Melbourne’s modern icons throughout the suites. With the retention of the original detailed cornice and architraves, blended with contemporary designer furniture and fittings and modern state of the art appliances, the change is exceptional. The sophisticated colour palette is the key design element, from charcoal European bathroom tiles, contrasted by the white, chrome and glass designer fixtures to the use of dark veneers, stainless steel, leather and stone throughout the design.New Guest Features include Lounge 321 located on the ground floor of the hotel, which provides guests with complimentary internet access, newspapers, magazines, games, business and entertainment TV channels. The Courtyard is a European inspired inner city escape that provides guests with an intimate courtyard garden to share a drink with friends or to simply relax and escape the hustle and bustle of the city. While the days of fashion are well in the past at 321 Flinders Lane, those looking for a fashion experience will not be disappointed with The Sebel Melbourne’s Flinders Lane location. Ideally located between Elizabeth and Queen Street, it is in close proximity to Melbourne’s shopping, and entertainment district with the added benefit of having Melbourne’s famous cafe culture and the iconic Flinders Street Station right around the corner. ... more   less 
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Also Known As:
Grand Mercure Flinders Lane Apartments Hotel Melbourne
Mercure Hotel Melbourne
Accor Hotel Melbourne

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