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“Always a wonderful apartment experience and ideal position” 5 of 5 stars
Review of The Sebel Melbourne Flinders Lane Apartments

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The Sebel Melbourne Flinders Lane Apartments
4.0 of 5 Hotel   |   321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments) (Melbourne CBD)   |  
Hotel amenities
Ranked #11 of 171 hotels in Melbourne
Mt Samson Queensland
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
224 helpful votes 224 helpful votes
“Always a wonderful apartment experience and ideal position”
5 of 5 stars Reviewed June 26, 2013

This is the second time over the years we have stayed in these spacious, comfortable apartments and although they have been renovated since our first stay some time ago from a traditional decor to a more contemporary style, they are still very comfortable and with very tasteful and pleasant decor in black, silver and grey. As well as a front lounge where sometimes a fire was lit in late afternoon/early evening, there is another room at the back with lounge/bar with a coffee/tea serve-yourself machine for use during the day. In the evening we found it unable to be used as it needed to be emptied and replenished. The lounge chairs were very comfy there and daily newspapers were supplied. The position in Flinders Lane is perfect for exploring the city. As were were on the top (10th) floor, though it only had a view of office buildings on Flinders Lane, it was so very quiet. We would always stay here if we could get availability.

Room Tip: Top floor was ideal with no noise whatsoever at any time.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, July 2, 2013
Dear Trav11,
Thank you for taking the time to post your review after your second stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that you enjoyed your stay. The newly refurbished lounge area to the side of the reception has received wonderful feedback as has the rear sitting room. Your comment regarding the drink supplies has been escalated to ensure that they are regularly replenished.
Again, we thank you for your review and look forward to welcoming you back yet again soon.
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254 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
sydney
Top Contributor
72 reviews 72 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 24, 2013

I stayed here last week with my wife. I was there for business and she was there for shopping. It was perfect for both of us. There were plenty of restaurants close by, shopping galore and easy for me to get to my appointments.

One thing to be aware of is that they are apartments so you have to make your own bed and the room isn't serviced every day. No problem to us.

The room had plenty of space and was very quiet. The staff were very helpful and friendly. We would certainly recommend this accommodation.

Room Tip: Try Hardware Lane for dinner and a great French cafe for breakfast.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, June 25, 2013
Dear spj709Sydney,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that both yourself and your wife enjoyed your stay. We agree - the location is great for CBD business and the all important shops. As you mentioned our apartments are unserviced, however should a guest require cleaning prior to check out this can be requested at reception.
Again, we thank you for your review and look forward to welcoming you again soon.
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Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013 via mobile

Beautiful suite in perfect central location with wonderful service! Suite has recently been refurbished and is spotless. Shortly after we arrived, hotel staff called to ensure that we were happy with the suite & asked if we needed any assistance in setting up sofa bed (Sofa bed was already beautifully made up with linen but had been folded away). I really couldn't fault this hotel or its staff. Despite being in a central location, it was extremely quiet. Thank you for a wonderful weekend!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, June 25, 2013
Dear Cazbar180,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. As you can imagine there is a lot of hard work put into a refurbishment. It is comments like yours that make it all the more worthwhile. The staff pride themselves on the customer service given to all guests - they will be thrilled with your comments.
Again we thank you for your review and look forward to welcoming you again soon.
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Healesville, Victoria, Australia
1 review
5 of 5 stars Reviewed June 12, 2013

This place was perfect for a night away with my husband child free. Everything was in walking distance, just a short stroll to great restaurants and shops. We stayed in a one bedroom apartment that had all the modern comforts you could need and was very spacious. The staff were friendly and parking was easy with the convenience of valet parking. We will diffidently stay again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, June 25, 2013
Dear Angela R,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that you and your husband enjoyed a child free night with us. The location is fantastic for exploring all that this wonderful city has to offer.
Again, we thank you for your review and look forward to welcoming you again soon.
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed June 11, 2013

This place was amazing, it ticked all the boxes- great location, great room, excellent facilities, good rates for valet parking, really friendly staff and the ambiance was very welcoming, I will stay here again .... and again!

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, June 11, 2013
Dear underwaterdivers,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are so pleased to read that our apartments ticked all of the boxes for you. We are very proud of this property and it is wonderful to read comments like yours.
Again, we thank you for your review and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 9, 2013

As AVC members we have stayed at Flinders Lane previously couple times before renovation and it was getting very tired. Stayed again June 2013 and the renovations have done wonders to make this a fantastic place to stay - easily rating 4-4.5 stars. The 1 Bedroom apartments are large (actually kitchen/dining + lounge + king BR + bathroom) and a great place to return to. Ideally suited for self catering with very modern kitchenette and facilities - many good dining opions for both eat in and takeaway in immediate area.

The Flinders Lane apartments are located just off Elizabeth St and short walk to tram, Coles supermarket, CBD shopping, restaurants and easy stroll to Yarra and South Bank. Location Location.

Hotel parking is expensive ($30/day) and street drop off is difficult. Best to ring ahead and make arrangements with hotel if driving - we found staff helpful on phone and arranged to briefly park check in and then take hire car back. No excuse for Taxi not to drop you off at front door though airport shuttle bus may drop you at corner.

Room Tip: All 1BR+ good, but ones on west side and rear are larger than ones facing Flinders Lane and quieter.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, June 11, 2013
Dear dlf_perth,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that you enjoyed your stay, in particular the refurbishment. As you can imagine a great deal of hard work goes into a refurbishment of this scale. It makes it all the more worthwhile when we receive great feedback from our members. We are sorry to hear that you felt the parking cost was expensive. Parking in CBD Melbourne can be expensive with public car parks charging up to $20.00 per hour depending on the time of arrival. We only charge $30.00 per day and do not restrict the time of arrival or departure. Again, we thank you for your review and look forward to welcoming you again soon.
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2013

We stayed in a one bedroom. The location was great only thing was the taxi driver dropped us a block away from the hotel around 11pm at night with 3 kids was scary, not a good first impression on Melbourne at that time of the night. The hotel was clean, everything with in reach, great service.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, June 4, 2013
Dear IndoMcCall,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are sorry to read of your experience with the local taxi and hope that this did not detract from an otherwise enjoyable stay. We agree - the apartments are in a great location for exploring everything that Melbourne has to offer.
Again, thank you for your review and we look forward to welcoming you again soon. `
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Sebel Melbourne Flinders Lane Apartments

Address: 321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#31 Family Hotel in Melbourne
#48 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sebel Melbourne Flinders Lane Apartments 4*
Official Description (provided by the hotel):
The Sebel Melbourne Flinders Lane was completely refurbished in September 2011, when it celebrated its 90th anniversary. The refurbishment design philosophy drew inspiration from the early "fashion house" days with a view of creating an expression of sophisticated elegance, through an individual design concept that would remain unique to The Sebel Melbourne Flinders Lane. The result has turned this "all suite" apartment building into a market leading boutique hotel. Presented is a contemporary range of sophisticated one bedroom suites that infuse modern design philosophies with the architectural and historical heritage of the building. Archival Melbourne scenes are displayed in the black and white artwork that adorn the corridors, evolving into a celebration of Melbourne’s modern icons throughout the suites. With the retention of the original detailed cornice and architraves, blended with contemporary designer furniture and fittings and modern state of the art appliances, the change is exceptional. The sophisticated colour palette is the key design element, from charcoal European bathroom tiles, contrasted by the white, chrome and glass designer fixtures to the use of dark veneers, stainless steel, leather and stone throughout the design.New Guest Features include Lounge 321 located on the ground floor of the hotel, which provides guests with complimentary internet access, newspapers, magazines, games, business and entertainment TV channels. The Courtyard is a European inspired inner city escape that provides guests with an intimate courtyard garden to share a drink with friends or to simply relax and escape the hustle and bustle of the city. While the days of fashion are well in the past at 321 Flinders Lane, those looking for a fashion experience will not be disappointed with The Sebel Melbourne’s Flinders Lane location. Ideally located between Elizabeth and Queen Street, it is in close proximity to Melbourne’s shopping, and entertainment district with the added benefit of having Melbourne’s famous cafe culture and the iconic Flinders Street Station right around the corner. ... more   less 
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Also Known As:
Grand Mercure Flinders Lane Apartments Hotel Melbourne
Mercure Hotel Melbourne
Accor Hotel Melbourne

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