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“The bloke who designed these rooms was living a fantasy!” 4 of 5 stars
Review of The Sebel Melbourne Flinders Lane Apartments

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The Sebel Melbourne Flinders Lane Apartments
4.0 of 5 Hotel   |   321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments) (Melbourne CBD)   |  
Hotel amenities
Ranked #12 of 172 hotels in Melbourne
Perth, Australia
Top Contributor
851 reviews 851 reviews
172 hotel reviews
Reviews in 270 cities Reviews in 270 cities
461 helpful votes 461 helpful votes
“The bloke who designed these rooms was living a fantasy!”
4 of 5 stars Reviewed November 22, 2012 via mobile

It was definitely a bloke! Black, grey and silver throughout. Leather sofas and fur covered chairs. Chrome kitchen.

But look, this place actually impressed me. Its a slap, bang central CBD location close to so many sights, bars, shops, cafés and laneways of Melbourne so I was surprised at how big the place was.

Kitchen, living area, bedroom and bathroom all well sized and pretty much its four rooms.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, November 26, 2012
Dear Waddler,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are pleased that you were impressed with the refurbishment and the size of your apartment. This property certainly is ideally located to explore everything Melbourne has to offer.
Again, we thank you for your feedback and look forward to welcoming you again in the future.
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253 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Mandurah
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 19, 2012

I van't add much more than what other writers have written. Loved the new refurbishment, gorgeous modern kitchen. My bathroom had a bathtub, which our room was on 3rd floor. Huge shower, large bathroom with lots of vanity space to put your toiletries.
Great location, walk down the lane to the free tram and just round the corner to the Flinders Street Station. Flinders Street you can catch the free hop on hop off bus also. 10 minute walk to Crown Casino. I don't think you would need for anyting else in this apartment. If I was nit picking, I could suggest a better quality hair dryer, and the cushions on the lounge chair go to a funny shape. I will definitely be staying there again, especially as I am an AVPC member.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, CEO, Accor Vacation Club at The Sebel Melbourne Flinders Lane Apartments, responded to this review, November 21, 2012
Dear Mandurahmum,
I really appreciate your fantastic comments. All feedback is important to me, and I enjoy passing on recognition and praise to the team. It is great that you as member appreciated your stay at Grand Mercure Melbourne Flinders Lane.

Craig Wood, CEO, Accor Vacation Club
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Brisbane
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 6, 2012

The frontage might not be elegant, but it belies what you find within. We had a one bedroom apartment with kitchen and it had everything we needed for the perfect stay.

The decor is modern and stunning; very welcome after some of the drab places we stayed at during this trip.

There is no view to speak of, although i enjoyed watching the hustle & bustle of the laneway below.

The location is perfect; close to Flinders St Station, trams, the square, reataurants, grocery shops etc. It has it all.

The staff are very helpful and make you feel welcome.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, November 11, 2012
Dear asinor,
Thank you for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. We are delighted to read that you enjoyed your one bedroom apartment and of course the fantastic location for exploring all that this great city has to offer.
Again, we thank you for your feedback and look forward to welcoming you again in the future.
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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2012

I love this hotel and its staff, especially Sandy who was so friendly and helpful. The fully stocked kitchen really made life easy and enabled us to visit the Queen Vic markets and sample all the goodies. The recent upgrade to the rooms is very stylish and its was like being in a suite. The only negative is that the rooms are not made up daily.
Thanks for a great time.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, November 11, 2012
Dear sharon s,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. Your lovely comments about our General Manager Sandy have been passed on to her and the team. We are pleased that you enjoyed the newly refurbished apartment in particular the great kitchens. Being unserviced apartment they are only cleaned after checkout, of course if you would like to arrange a mid stay clean this can be arranged by calling ahead.
Thanks again for your wonderful feedback, we look forward to welcoming you again in the future.
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Brisbane
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 29, 2012

What a great little surprise this hotel was! Recently refurbished, they have done a fantastic job with the new colours, making these apartments look classy and up market! They have all the latest amenities and great, friendly staff! Very central as well!

Will be staying again for sure!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, November 11, 2012
Dear KiwigirlBrisbane,
Thank you for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. We are pleased that you were pleasantly surprised and that you liked the refurbishment so much.
We look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Top Contributor
202 reviews 202 reviews
76 hotel reviews
Reviews in 110 cities Reviews in 110 cities
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed October 26, 2012

The location is very central, only about 150 metres from Flinders St Station and less that 100 metres to trams stops and a Coles Express supermarket. Staff are helpful & allowed me to check in an hour early. On checkout they happily stored our luggage for the day.

We stayed in a 1 bedroon apartment on the 10th floor and the fitout was very nice - extremely roomy, fully functional kitchenette and a comfortable bed. There was a iPod docking station in the bedroom, but surprisingly, no sound system or DVD player in the lounge.

The coin operated laundry on the 7th floor was extremely useful.

Internet access from the room was rediculously expensive, so we made use of the 1/2 hour per day free access in the lobby - we usd our own devices & the WiFi was good and fast.

The only potential downside to the hotel would be the air-conditioning. This worked as expected during the day but seemed to go to sleep around 10pm and not restart until around 5 am. Our room warmed up overnight making it a bit uncomfortable - after the first night we chilled the room early in the evening and that saw us through until the A/C started working again in the worning.

But overall, a very easy place to like & we'd happily staye here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, November 11, 2012
Dear ActRegular_traveller,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. We are delighted that you enjoyed your spacious one bedroom apartment in this great location. Your comments regarding the air conditioning in your room have been escalated to the General Manager as it is not normal for it to simply stop working. Thank you for bringing this to our attention.
Once again, we thank you for your feedback and we look forward to welcoming you again in the future.
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melbourne
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 23, 2012

Our office is in Collins Street and the Grand Mercure Melbourne Flinders Lane Apartments is directly behind us. I place all our travellers here and choose the level of room depending on how long they are staying and what their requirements are. The studio rooms are a great fit for those who only want a quiet comfortable place to sleep. If they need more space or will use the kitchen facilities I'll put them in the bigger suites. The staff go out of their way to assist and I have had great feedback from the people I book accommodation for. Don't hesitate to stay here.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review, October 29, 2012
Dear green_grassMelbourne,

Thank you for taking the time to post your comment for the Grand Mercure Melbourne. All feedback is very important to us. We are pleased to hear that your travelers enjoyed the refurbished apartments, the lovely staff and the great location. We look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Sebel Melbourne Flinders Lane Apartments

Address: 321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Melbourne
#12 On the Beach Hotel in Melbourne
#12 Luxury Hotel in Melbourne
#30 Family Hotel in Melbourne
#46 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Melbourne Flinders Lane Apartments 4*
Official Description (provided by the hotel):
The Sebel Melbourne Flinders Lane was completely refurbished in September 2011, when it celebrated its 90th anniversary. The refurbishment design philosophy drew inspiration from the early "fashion house" days with a view of creating an expression of sophisticated elegance, through an individual design concept that would remain unique to The Sebel Melbourne Flinders Lane. The result has turned this "all suite" apartment building into a market leading boutique hotel. Presented is a contemporary range of sophisticated one bedroom suites that infuse modern design philosophies with the architectural and historical heritage of the building. Archival Melbourne scenes are displayed in the black and white artwork that adorn the corridors, evolving into a celebration of Melbourne’s modern icons throughout the suites. With the retention of the original detailed cornice and architraves, blended with contemporary designer furniture and fittings and modern state of the art appliances, the change is exceptional. The sophisticated colour palette is the key design element, from charcoal European bathroom tiles, contrasted by the white, chrome and glass designer fixtures to the use of dark veneers, stainless steel, leather and stone throughout the design.New Guest Features include Lounge 321 located on the ground floor of the hotel, which provides guests with complimentary internet access, newspapers, magazines, games, business and entertainment TV channels. The Courtyard is a European inspired inner city escape that provides guests with an intimate courtyard garden to share a drink with friends or to simply relax and escape the hustle and bustle of the city. While the days of fashion are well in the past at 321 Flinders Lane, those looking for a fashion experience will not be disappointed with The Sebel Melbourne’s Flinders Lane location. Ideally located between Elizabeth and Queen Street, it is in close proximity to Melbourne’s shopping, and entertainment district with the added benefit of having Melbourne’s famous cafe culture and the iconic Flinders Street Station right around the corner. ... more   less 
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Also Known As:
Grand Mercure Flinders Lane Apartments Hotel Melbourne
Mercure Hotel Melbourne
Accor Hotel Melbourne

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