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“Great Location great Price” 4 of 5 stars
Review of Pensione Hotel Melbourne - by 8Hotels

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Pensione Hotel Melbourne - by 8Hotels
3.5 of 5 Hotel   |   16 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #61 of 171 Hotels in Melbourne
Adelaide
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“Great Location great Price”
4 of 5 stars Reviewed December 16, 2013

Spent 3 nights here and for the price no complaints from us. Bed was very comfy, bathroom was tiny. My only gripe was that generally speaking the room could do with a bit of a touch up, seemed dated... HOWEVER this room was clean, tidy and was all we needed - we only slept here and were out all day so was not a problem.

Fantastic location to southbank, Collins st, docklands, etc etc.

Will definitely be back here again and recommend this hotel for a short stay.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 17, 2013
Dear brytc001,
Thank you for taking the time to write a review!
We are glad to read how much you enjoyed our location and for your comments in regards to the rooms. The team and I currently undertaking light maintenance in all our rooms and are constantly looking for new ways to improve our facilities. Currently we have scheduled in a refurbishment of all our ground floor rooms for the coming year which is very exciting!
Please let us know when you are planning to return to Melbourne and we will certainly ensure that you are well looked after.
Warm Regards
Calisha and the Pensione Team
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676 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Perth, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 10 cities Reviews in 10 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 10, 2013

Good location, walk into city centre. Small rooms but everything you would need including tea and coffee making facilities. Excellent front of house staff who allowed us to check in early after a midnight flight

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 17, 2013
Dear MrsFreo,
Thank you for your recent review!
It’s great to read how much you enjoyed our facilities and we thank you for your feedback in relation to our team! We can certainly understand that it can be a great relief to check in after such a late flight and we are pleased to see that we were able to accommodate you! We hope to have the opportunity to welcome you again in the future.
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepparton, Victoria, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 9, 2013

Situated near Southern Cross Station this hotel is in a great location. Near trams, trains, Crown Casino its an easy walk to go anywhere. I stayed on a Friday night after a meeting in the city, there no noise heard at all from the Friday night revellers out in the street. The beds are comfortable and the rooms small but well appointed. Would certainly recommend to friends and would stay here again.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 17, 2013
Dear dugg0,
Thank you for your recent review!
We are thrilled to read how much you enjoyed our location and are glad to see you had found our beds so comfy. We are so lucky to have Microcloud bed toppers on all our beds – they certainly do make quite a difference! Should you ever be travelling to Melbourne or indeed any of our 8Hotels properties within Australia or abroad, please feel free to contact our friendly team who would love to make enquiries on your behalf.
We look forward to welcoming you again to the Pensione Hotel Melbourne.
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 9, 2013

If you're in Melbourne to do things, rather than hang out in your motel all day, this place is great. The service was friendly and efficient, the room was clean and pleasant and the location is superb. Parking was hassle free if you need your car. Yes, the rooms are small, but you are in the center of the city and for the price, that is surely to be expected. The bathroom in particular is very tight. But clean! We would stay again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 17, 2013
Dear Kelliephillipps,
Thank you for taking the time to review your stay!
We are thrilled to read you had such a lovely stay with us and are delighted that you would choose to stay with us again! Please let our friendly reservations team know when you are planning to return to Melbourne and they will certainly ensure you are well looked after.
We look forward to welcoming you again soon!
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2013

The hotel is in the perfect location so close to everything , train station, casino , Ethihad Stadium . I think this will be my hotel of choice from now on when traveling to Melbourne .. The rooms are a little on the small size, but for two people it was fine. Great value !!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 8, 2013
Dear Anniebeeton,
Thank you for your recent review!
We are thrilled to hear how much you enjoyed our location and we are so pleased to hear that we are now your hotel of choice! Please feel free to contact our friendly reservations team for your next stay and they will certainly ensure you are well looked after.
Looking forward to welcoming you again soon!
Warm Regards
Calisha and Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 7, 2013

My husband and I stayed at the Pensione for one night earlier this week. It was an unexpected overnight trip and because of a big convention in Melbourne, accommodation was not easy to find. How lucky were we to not only find the Pensione had a room but it was very reasonably priced. The room was small, we were aware that it was going to be as it was a Petite Double room but I was pleasantly surprised that it wasn't as small as I was expecting. Very clean, comfortable bed, quiet and in a great location.......couldn't have asked for more. The bonus was the very friendly and helpful staff. We would definitely stay there again, wish we could have stayed longer.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 8, 2013
Dear Helen T,
Thank you for taking the time to review your stay.
We are so pleased to read about your experience at the Pensione and thank you for the lovely feedback in regards to our team! The Pensione aims to provide clean and comfortable accommodation with a guest orientated philosophy and it is wonderful to see you found it so. Should you ever wish to return to Melbourne or indeed stay at any of our 8Hotels properties within Australia or abroad, please feel free to contact our friendly reservations team who would love the opportunity to look after you.
We hope to welcome you back real soon!
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Nova Scotia, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 5, 2013

This little hotel is a hidden gem in the centre of Melbourne within easy walking distance of many wonderful sights and restaurants. The free tram stops just outside its door and the railway/bus station is a short walk away.

The hotel is charming with many little extras. The room was small but clean and bright with all amenities. But the best part was the staff who were efficient, knowledgeable, helpful and friendly. The restaurant/ bar was excellent.

Will definitely return if in Melbourne and will try others of their group when I have the opportunity.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, December 8, 2013
Dear Virginia M,
Thank you for taking the time to review your stay!
We are thrilled to hear of your experience and thank you for your kind words in relation to the team. We certainly do enjoy interacting with all our guests on a daily basis and we love to share all of Melbourne’s best kept secrets! Please let us know when you are planning to return to Melbourne and we will certainly ensure that your next stay will be as equally enjoyable as the first.
See you soon!
Warm Regards
Calisha and the Pensione Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pensione Hotel Melbourne - by 8Hotels

Address: 16 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#48 Business Hotel in Melbourne
#50 Romantic Hotel in Melbourne
#55 Family Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pensione Hotel Melbourne - by 8Hotels 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Modelled on the original European pensione hotels, the Pensione Hotel Melbourne combines original turn of the century building features with modern design and soft tones, creating a warm and inviting atmosphere.Set behind a beautiful Heritage-listed façade, the Pensione Hotel offers boutique interiors, breathtaking hospitality and incomparable value for money.Featuring all the desired hotel amenities, with warm and inviting staff that have a great knowledge of the local area, the Pensione is perfectly suited as a base to explore Melbourne. ... more   less 
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Also Known As:
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne

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